Are you detail-oriented? Love systems, processes, and procedures? Enjoy a fast-paced work environment? Love serving people and checking things off your to-do list? Are you someone that consistently goes above and beyond to deliver great customer service? Ready to join the exciting world of real estate?

Executive Operations Assistant needed for a top-ranking Real Estate Agent and Trainer in the Philadelphia area. With the help of this individual, the agent can focus more on selling & training in Real Estate and less on the back-end/daily administrative tasks. We are looking for an exceptional candidate who is able to provide steadiness, solutions, and ideas.

The candidate should have a proven track record of creating, implementing, and managing multiple systems and procedures in an office atmosphere. He/She is deeply committed to completing tasks the right way with a high degree of quality. This person will have a strong sense of urgency and must enjoy "to-do lists". The ideal candidate will work well with minimal supervision, gradually taking on more responsibility and leadership within the team. This individual may exhibit some drive and desire to influence; however, the overriding marker of his/her behavior is persistence and stability. A background in Real Estate is a bonus, not a requirement.

The main priority each day is to manage the administrative and operations back-end of the businesses so Agent can focus on the income-generating activities. Heavy focus on managing the data in and communication with the Agent’s databases, listing management, and overseeing the client experience from start to finish. Many processes are in place and with your expertise, we can take our marketing & social media engagement to the next level.

Compensation:

• Salary Range: $50,000 - $60,000 (Performance Bonus Potential - 5%)
• Paid Time Off (PTO)
• Health Benefits Stipend
• Remote Work
• Rapid Growth Potential

$50,000 - $60,000

• Organization & Management - Managing day-to-day office operations to assist and support the Agent wherever needed.
• Maintain the culture and customer care systems to ensure business growth and referrals from past, current, and future clients.
• Build, implement, and manage all systems for sellers, buyers, lead generation, database management, information management, and back-office support.
• Master the systems and websites used in tracking our clients and contracts through Closing.
• Supervises all administrative and marketing processes.
• Maintaining database management system(s) by administering the agent’s CRM systems.
• Client Care – helping them to have an extraordinary experience by making each client feel like they are the only client we have – solving problems, providing service, and exceeding expectations.
• Project management is a large part of this position. You must love to-do lists and managing projects, technology, systems, and events.
• Marketing of Listings, Business, and Team through social media and other avenues.
• Managing the administrative side of the Listing Process from Pre-Listing to Contract.
• Overseeing Virtual Assistant’s tasks.
• Overseeing the Transaction Coordinator as they deliver an exceptional Contract-to-Close experience.
• Assisting and supporting multiple Agents to utilize the virtual training platform fully.
• Managing birthday, holiday, and home anniversary lists, gifts, and more.
• Creating and maintaining an operations manual/websites/videos.
• Obtaining client reviews and referrals using a program created and maintained by you.
• Tracking expenses accurately.
• Improving upon & executing social media marketing and postcard campaigns to various target audiences.
• (Eventually) Hiring, training, and holding team members accountable.

• Strong technology skills. Experience with Google Suite [Docs, Sheets, Forms, Drive, Calendar, Email] and Social Media platforms [YouTube, Facebook, Instagram] is a must.
• Experience with any of the following is a plus: Mojosells.com, Amcards.com, Homekeepr.com, Canva, Trello, HubSpot, LinkedIn, Twitter, and other marketing or Real Estate-related tools.
• Implement & improve Social Media & E-Newsletter marketing campaigns/google ad marketing.
• Very strong written and verbal communication skills are used to keep all stakeholders informed at all times.
• Exceptional organizational and project management abilities
• Learning-based, actively and independently seeking out answers when necessary.
• Strong work ethic and timely with very flexible work hours.
• Ability to focus and complete tasks in a fast-moving environment
• Attention to detail and accuracy
• Confidence in dealing with clients and colleagues
• Calm under pressure
• Proven ability to succeed
• Leadership and consensus-building skills
• Driven to succeed and grow into greater positions of responsibility, benefits, and pay.
• Servant's heart
• Solutions-oriented, proactive, goal-oriented, and accountable
• Flexible
• Self-directed
• Some Graphic Design skill is plus
• Marketing skills- creation of brochures and websites a plus.
• Real estate license is not required but is a plus.
• College degree

Stacy Sanseverino with KW Philly -The Agent you will be assisting has been in business since 2004, with Keller Williams since 2011 and also coaches & trains other agents as part of her daily operations. Stacy has been a real estate sales professional for nearly 19 years and a landlord for over 2 decades. She is passionate about helping her clients fund their retirement or create working capital to pay for their kid's college education while buying (or selling) the home of their dreams. She specializes in helping her clients make smart and calculated choices in their next real estate transaction. As a member of this team, you will help clients use real estate to live and fund their dreams and will be helping Brokers and their Agents achieve what they set out to do when they got into real estate- live a life of purpose and fund their passion in these states as well as others as the business grows.