EVENT SALES MANAGER NEEDED FOR THE IMPULSIVE GROUP!

Perks

Benefits: 401(k)-Dental insurance- Health insurance- Vision insurance-Paid Vacation

We are looking for a competent Event Sales Manager to oversee and organize events that will make an impact on our target audience for multiple hotels and restaurants.

JOB SUMMARY

• The Events Sales Manager will be responsible for the successful event planning and sales and overall execution of all meetings & Events that take place within the hotel.
• Will maximize revenue opportunities in the areas of group bookings meetings and events by driving sales leads and increasing conversions.
• The role will interact frequently with customers and Guests to learn about their needs and develop relationships from which to earn repeat and expanded business.
• Responsible for preparing all event documentation and coordinating with sales, property departments, and customers to ensure a consistent, high level of service throughout pre-event, event, and post-event phases of property events.

Managing Sales Activities

• Maximize all Groups, Meetings, and Events revenue opportunities.
• Manage the department’s day-to-day operations and activities, whereas the implementation of the selling strategy yields meetings and events space.
• Maximize revenue opportunities in the areas of group bookings meetings and events by driving sales leads and increasing conversions.
• Maximize occupancy and average rates through well-executed inventory and yield management control.
• Identify the most profitable services that the hotel can deliver with quality and most profitably.
• Ensure the Meeting & Events Team Members are developed effectively and generate a culture of high-quality standards for relationship building, customer service, selling techniques, and billing and processing contracts.
• Accurate administration and control of all Meetings and Events related reservations and blocks.
• To ensure that all events are handed over to the Food and Beverage Operations Team every week and that all the information is accurate, confirmed and billing details documented and in line with the credit policy.
• To conduct site inspections for companies & agencies in line with the Company policy.
• To support the Food & Beverage operations and room reservations team with information as required.
• To ensure all information is relayed to the Chef and Operations Team in a timely manner to ensure they can order and roster effectively.
• Attend Sales events, as required.

JOB REQUIREMENTS

Competencies

• Action-orientated with a drive for results
• Engaging personality
• A people-person
• Very effective communicator
• Problem solver
• Positive approach

Qualifications, Skills & Experience

• Fluent in English
• Strong understanding of the MICE environment
• Internationally experienced
• Affinity with a more refined lifestyle

Building Successful Relationships

• Ensure the highest standards of Event Management are in place including building relationships with new/existing customers to secure rollover business.
• Build strong relationships with customers, Guests, and Team Members to gain a full understanding of their needs and work to serve them effectively.
• To meet & greet nominated conference contact or organizer to check on their satisfaction and the set-up of the meeting rooms on the day of the event.

Knowledge of Market Trends

• Analyze competitors' activities and pricing strategies.
• Understand the competitive marketplace and implement approaches to ensure the hotel stays ahead in the local market.
• Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue

Additional Sales Involvement

• Review business plans identify gaps and ensure proactive efforts to fill capacity and meet set targets.
• Contribute to the selling strategy of the hotel and manage the departments’ adherence to achieving that strategy.
• To raise invoices for Events in line with quotations and forward them to the accounting department with relevant back up documentation to expedite payment.

JOB REQUIREMENTS

• Competencies
• Action-orientated with a drive for results
• Engaging personality
• A people-person
• Very effective communicator
• Problem solver
• Positive approach

Qualifications, Skills & Experience

• Fluent in English, French, and Dutch
• Strong understanding of the MICE environment
• Internationally experienced
• Affinity with a more refined lifestyle

Candidate profile Education and Experience

• Minimum 3 years experience in a similar role in comparable property with sizeable rooms and meeting spaces.

Preferred:

• Ability to evaluate and identify business opportunities for a business
• Has demonstrated the ability to always work on behalf of Guests
• Has demonstrated the ability to work with other Team Members
• Successful track record of working in a collaborative/matrixed environment
• Strong commercial understanding including Sales, Group Sales, Meetings and Events fields.