End User Support Technician Job at Army & Airforce Exchange Service
Job description
The Army and Air Force Exchange Service (AAFES) is hiring for an END USER COMPUTER TECH to work at our Hickam AFB location in Hawaii.
Great opportunity for folks with experience as a first level support of non-routine events and incidents for local IT store operations. The ideal candidate will have three years experience as a computer technical support specialist, or a degree with one year experience.
We offer great benefits (medical, dental vision), PTO and a pension plan, as well as stability associated with having been in operation for 128 years!
END USER COMP TECH
Regular Full Time
Career Area
Information Technology
· CISCO CERTIFIED NETWORKING TECH - Preferred
Major Duties
- Monitor various computing systems for performance
- Identify, document and troubleshoot routine and non-routine performance events repairs
- Upgrades IT operating equipment and software as directed; updates the associated documentation.
- Test new Standard Operating Procedures and elevate incorrect procedures for revision or correction.
- Respond to telephone calls and email requests for assistance with IT operations which may include providing after hours support.
- Use the IT problem management database to research known problems.
- Assist with maintaining IT computing equipment to meet established life cycle plans.
- May provide training to end-users in new it technical features and solutions to problems.
Job Expires 07 December 2022
For additional details you are invited to contact Curtis Harold,
Talent Manager, The Exchange
214-312-7761
Compensation starting at $45,000 plus based on experience
Please click this link to apply directly to our company at https://sjobs.brassring.com/TGnewUI/Search/Home/Home?partnerid=25212&siteid=6061#jobDetails=3100361_6061
Job Type: Full-time
Pay: From $45,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Retirement plan
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Dyess AFB, TX 79607: Reliably commute or planning to relocate before starting work (Preferred)
Work Location: One location
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