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  Conduct functional assessment utilizing the department’s Comprehensive Assessment Reporting and Evaluation (CARE Web) and CARE computerized tool to determine the level of care and eligibility for the Community First Choice (CFC), Community Options Program Entry System (COPES), Medicaid Personal Care (MPC), Residential Support Waiver (RSW) and other programs administered by Home and Community Services for initial in-home services or placement in residential facilities such as Assisted Living Facilities (ALF) and Adult Family Homes (AFH)
• The assessment will occur at the client’s home; The CARE Web/CARE assessment will be completed by meeting the quality standards as set forth in the Long-Term Care Manual
• Develop appropriate individualized service plans in conjunction with the client and/or representative to meet the needs of the client. Authorized appropriate services for Medicaid clients utilizing qualified providers if the client chooses to receive their long-term care services in a residential setting or in an in-home setting. Provide skilled case management services to resolve issues, concerns, and diversional activities to prevent hospitalization or nursing facility placements
• Coordinate and provide financial support services including assisting clients to fill out forms and applications for HCS benefits, Non-Grant Medical Assistance (NGMA), verifying Medicaid financial eligibility for CFC, COPES, RSW, MPC, or appropriateness of Fast Track services
• Compute the client’s estimated responsibility when appropriate. Prioritize caseload according to office policy, timeframes, and workload expectations
• Organize, handle, and submit documents per program procedures and office specifications: ensure documents and forms are complete, accurate, and up to date. Participate in unit meetings, staffing with collateral contracts and community partners, mandatory online or in-person training, workshops, webinars, teleconferences, video conferences, and meetings

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  Communicate clearly and effectively with clients, coworkers, supervisors, community partners and DSHS contractors and vendors
• Assess clients in their residence using a portable computer and the agency-designated assessment tool
• Apply knowledge of social casework theory, principles, and practices
• Triage referrals and client care/management
• Link family and clients to agency and community resources
• Resolve complaints between clients and providers
• Identify and evaluate social dynamics affecting client choice and decision making
• Effectively interview clients with or without an interpreter

Our Department of Social and Health Services (DSHS) mission to Transform Lives requires that we come together with a sense of belonging, common purpose, shared values, and meaningful work. It is crucial to our agency’s mission that you bring an equity, anti-racism, and social justice commitment to your work with DSHS. We strive to create greater access and affirming representation of the communities we serve, including Black, Indigenous, and People of Color, people with physical, behavioral health, and intellectual disabilities, elders, LGBTQIA+ individuals, immigrants and refugees, and families building financial security.

NOTE: Employees of the Department of Social and Health Services (DSHS) are required to be fully vaccinated against COVID-19 as a condition of employment. Any offer of employment is contingent upon verification of your vaccine status. Please note medical or religious accommodation may be available once an offer of employment is made.

Questions? Please contact Sharon.sterling@dshs.wa.gov and reference job number 17442.