Director, Product Management Job at Haptik

Haptik Remote

What we want to accomplish and why we need you?
Having reached over 500 million devices, and processing over 7 billion conversations till date, Haptik is one of the world's largest Conversational Commerce companies. We have built a robust set of technology tools that can enable any kind of conversational application, and are at the forefront of the paradigm shift of interaction from clicks to conversations. With a 400+ member strong team that includes some of the best minds in the industry, we’re truly poised to lead the Conversational Commerce revolution.

In 2019, we announced a major strategic partnership with Jio and are now a part of $65 billion internet conglomerate Reliance Jio Platforms.

To know more about the Life-at-Haptik, do check out this ~3.5 minutes video : Life at Haptik

What are Haptik's Core Company Values:
Ownership: You ensure things get done, get done on time, and get done correctly.
Perseverance: You are resilient against setbacks, sticking with things until you succeed.
Agility: You are able to adapt to change without losing momentum and vision.
Impact: You deliver the highest-quality work and nothing short of excellence gives you work fulfilment.
Integrity: You are trustworthy and always do the right thing, no matter how easy or hard.

What does a typical day look like for a Director, Product Management ?
Define and own the core product’s strategic vision and own the long-term roadmap to ensure Haptik is a leader in the market
Build and drive product teams to execute on the roadmap in a scalable manner
Responsible for the end-to-end experience of Haptik’s suite of products by overseeing the product’s requirements, design, messaging, pricing, reliability, and customer engagement.
Deeply understand your customer, their needs, the business landscape and product functionality
Drive strategic communications internally and externally to help align all stakeholders
Own the business metrics and map them to product OKRs
Work closely with leadership to understand the market landscape and prioritize problems to reach the business outcomes
Work closely with technical teams to ensure the end product reaches the intended outcomes
Hire and build a world class team of product and design managers to drive innovation
What responsibilities will you be trusted with for the Director, Product Management Role:
10+ years of experience in product management in Software as a Service (SaaS) products
Deep understanding of how to manage and build technical products
Entrepreneurial spirit with track record for delivering results in fast-moving environments
History of developing business strategy in conjunction with senior leadership
Experienced in overseeing roadmap strategy and alignment of stakeholders
Excellent written and verbal communication skills
Proven record of building, managing and sustaining end to end products
Superior analytical and problem-solving skills
Experience contributing to engineering discussions around technology decisions and strategy related to a product
Must already be in a Director, Product Management or an equivalent role.

Working hard for things that we don't care about is stress, but working hard for something we love is called passion! At Haptik we passionately solve problems in order to be able to move faster and each Haptikan imbibes our key values of honesty, ownership, perseverance, communication, impact, curiosity, courage, agility and selflessness.

#Li-hybrid


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