Debt Recovery Research Specialist Job at ABC® Supply Co. Inc.
PRIMARY OBJECTIVE: To provide administrative support for the Debt Recovery Department
Essential Duties and Responsibility:
- Establishes effective working relationships with field management, NSC support personnel, and other CFS team members.
- Establishes relationships with Customers, Attorneys, Collection Agencies, and Credit and Collection personnel outside of the organization
- Placement of accounts with third-party agencies, or attorneys’
- Initiate payment to Third Party Agencies and Attorney bills weekly
- Respond to Service Now requests
- Answer the phone for the department
- Compile the results of established KPIs and report findings to the manager
- Maintain the information and accuracy of the department’s data
- Assist in the reporting of the company’s bad debt
- Assist in accrual notification to the field
- Scan or upload documents into the file system
- Compile reports and distribute them to the field
- Research missing company information for elevated payment checks
- Research Bad Debt Recovery
- Research Bankruptcy Notices
- Research receipt of legal documents and distribute them when required
- Attend review meetings
- Special projects ad-hoc, research analyst
- Other similar duties as assigned
KNOWLEDGE & COMPETENCIES (SKILLS & ABILITIES):
High school diploma or equivalent, and 5 years of experience in Commercial Credit and Collections, ensuring adequate knowledge of effective collection practices, collection laws, construction liens, and bonds. Must be a notary or can become a notary. Must possess good communication skills, knowledge of Windows, Excel, Word, Outlook, PowerPoint, Legal Tracker, CLEAR, and, be an effective negotiator.
This is a hybrid position with some days in the office and some working from home
BENEFITS
- Medical
- Dental
- Vision
- 401k w/match
- LTD/STD
- PTO
- Flex Time
Equal Opportunity Employer / Drug-Free Workplace
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