We have an opening for a technical professional to function as an On-site Engineer. We are looking for a self-motivated, dedicated individual who is ready to put their technical skills to work in a fast-paced, customer focused environment. Utilizing your technical knowledge, you will have the responsibility of responding to customer calls in a timely and efficient manner to troubleshoot, analyze and diagnose Oracle and HP servers in a critical environment. You will provide problem resolution or refer more complex issues to a Sr. Support Engineer. Maintenance of inventory and documentation of activity will demonstrate strong organizational skills. Must be available and oncall 24x7x365.
The ideal candidate will be responsible for the hardware break/fix support. Experience in software support would be a plus; however, candidate should have some knowledge of windows, Linux and Solaris.
- Installs, troubleshoots, and maintains products/equipment (DELL, IBM and HP Servers).
- Identifies, analyzes, and repairs product failures, orders, and replaces parts as needed.
- Determines and recommends which products or services best fit the customers' needs.
- Familiar with a variety of the field's concepts, practices, and procedures.
- Relies on experience and judgment to plan and accomplish goals.
Experience and Skills Required:
- Possess positive attitude and strong analytical skills
- Must be a self-starter who is able to work independently without supervision and within a team environment
- Must possess a professional demeanor and the ability to develop effective working relationships with end users and stakeholders
- Must be a good team player
- Working experience with Oracle/Sun HW a must
- Working experience with Remote Access Cards (IBM RSA, HP iLo, Dell IDRAC)
- Working experience with HP BL\DL\M\Blades\Apollo
- Working experience with DELL 13G/14G servers
- Working experience with IBM servers
- CompTia A+ Certification a plus
- CompTia Server+ Certification a plus
- HP Certification a plus
- Dell Certification a plus
- IBM Certification a plus
Job Type: Full-time
Pay: $17.25 - $24.00 per hour
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- On call
- Weekend availability
Work setting:
- In-person
Work Location: In person
Speak with the employer
+91 7327082159
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