Data Analyst Job at SevenRooms
The Team & Role
The SevenRooms Data & Analytics team is looking for a Data Analyst to contribute to the development of the data culture at SevenRooms! In this role, you will analyze and provide insights & trends to drive efficient Sales and Marketing campaigns. Your main internal client will be the Go To Market (GTM) Team, and you will be directly responsible to partner with, and make recommendations that help them build innovative and engaging Sales and Marketing products that will transform the hospitality industry and maximize revenue for our customer base.
We are building a team of Data Analysts within our Data & Analytics Team (DAE) who are essential in driving insights for key functions across our business. As a member of our DAE team, you will participate in and lead the technical execution of business intelligence and analytics related projects of large scope and complexity. Translation of this complex information to help business key stakeholders make decisions is of utmost importance. Our Data & Analytics Team sits within Finance and works closely and collaboratively with all areas of our business, and you will report directly to our Head of Data & Analytics.
What You'll Do
- Collaboration: Partner closely with members of the Data, Product, Engineering, Revenue Operations, Finance, Marketing and Customer Success leadership Teams. Create innovative ways to share data and insights back to the business. Identify critical operational questions that can be answered through new data insights.
- Data Analytics: Own and improve KPI reporting to measure product usage, customer engagement, marketing campaign analysis, and sales efficiencies. Utilize complex data to create insights for the business to enable decision making. Investigate, troubleshoot, and solve data quality issues.
- Reporting: Compile analytics into reporting & visualizations using best of class Business Intelligence solutions. Lead the development and documentation of organizational data assets and definitions.
- Product Knowledge: Become a subject matter expert on everything SevenRooms. Specifically work to understand our Go To Market (GTM) engine along with fully understanding the product and business model.
- Process Improvements: Support incoming business requests, compile root cause analyses and solve common issues at the source. Drive analyses to identify underlying business and product trends and provide strategic recommendations.
Who You Are
- 2+ years of experience working with complex, structured, and unstructured datasets related to product usage and customer engagement
- Experience with SQL and cloud business intelligence tools (e.g. Looker, Tableau, Data Studio, etc.); understanding of cloud data warehousing and ETL/ELT techniques is a plus
- You can effectively communicate complex data concepts so they are understandable, consumable, and/or actionable by variable audiences
- You're able to adapt quickly to the evolving needs of a high-growth SaaS business and create pragmatic and innovative solutions to complex business problems
- You're able to facilitate cross-organizational collaboration to drive actionable and measurable results
What We Offer
- A fresh start with a flexible and independent working schedule: SevenRooms provides all employees with their first two (2) weeks of employment as paid time off to relax and recharge before starting their journey with us. You'll also have access to unlimited paid time off, including tenure-based PTO minimums, paid parental leave, and the option to work anywhere at any time.
- Fair and equitable compensation: Our compensation packages are competitive based on external market data. At SevenRooms, you can expect fair pay for your hard work and dedication to helping us transform the hospitality industry. In addition, we also offer equity in our growing organization.
- The salary range for this role is $100,000-$110,000. This is the range SevenRooms in good faith believes is the range of possible compensation for this role at the time of the posting. This range is only applicable for jobs to be performed remotely in any US state. Base pay offered may vary depending on, but not limited to education, experience, skills, geographic location, travel requirements, sales or revenue-based metrics, and business needs. This range may be modified in the future. This job is also bonus eligible. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable.
- Comprehensive benefits package: We offer a full slate of benefits for our employees and their families: comprehensive medical, dental, and vision benefits, commuter benefits, gym reimbursement, 401K plan, and unique wellness offerings that include One Medical, Spring Health, Carrot, and Headspace.
- Employee programs and recognition: Through our Roomie's Choice program, all employees at SevenRooms receive a monthly stipend to spend however they see fit. You'll receive an additional quarterly dining credit to use towards SevenRooms clients and a unique milestone reward for every year you're a part of our team.
- Opportunities for training and professional development: Your manager will partner with you on establishing quarterly objectives that not only benefit the company but aid in your overall career development and advancement. SevenRooms also provides financial support for continuing education, certifications, or participation in external training programs.
About SevenRooms
SevenRooms is a guest experience and retention platform that helps hospitality operators unlock the full revenue potential of their data. From neighborhood restaurants and bars to international, multi-concept hospitality groups, the end-to-end platform enables operators to build direct guest relationships, deliver exceptional experiences and bring more guests back, more often. The full suite of products includes reservation, waitlist and table management, online ordering, mobile order & pay, review aggregation, and marketing automation. SevenRooms empowers operators to own, analyze and optimize every step of the guest journey, enabling a more data-driven approach to hospitality.
Founded in 2011 and venture-backed by Amazon, Comcast Ventures, PSG and Highgate, SevenRooms has dining, hotel F&B, nightlife, sporting and entertainment clients in more than 250 cities worldwide, including: Bloomin' Brands, MGM Resorts International, Mandarin Oriental Hotel Group, Jumeirah Group, Hilton Hotels, The Cosmopolitan of Las Vegas, Harrods, Wolfgang Puck, Michael Mina, sbe, LDV Hospitality, Bagatelle, Altamarea Group, AELTC (Wimbledon), Giordano's, D&D London, The Wolseley Hospitality Group, Zuma, Live Nation and Topgolf.
SevenRooms has been recognized as a top employer for its people-first approach by publications including:
- Inc. Best Workplaces (2022, 2020)
- Inc. 5000 (2022)
- Ragan's Platinum HR Awards Finalist (2022)
- Built in Best Places to Work NYC (2022, 2021, 2020)
- Built in Best Place to Work NYC - Midsize Companies (2022)
- VentureFizz Unique PTO (2022)
- Forbes Best Startup Employers (2022)
*Please be aware that our team will ONLY reach out from email addresses ending in @sevenrooms.com (for example, careers@sevenrooms.com or firstname.lastname@sevenrooms.com) and we will not use text messages for any initial outreach or interest on your application. In addition, SevenRooms will never ask for any financial commitment from an applicant as part of the recruitment process, and the first step of any SevenRooms interview process will be an initial phone or video interview conducted by one of our in-house recruiters. If you suspect any suspicious activity related to your application, please reach out to: careers@sevenrooms.com.*
SevenRooms is an equal opportunity workplace and an affirmative action employer. We welcome all qualified applicants regardless of race, color, ancestry, religion, sex (including pregnancy and related conditions), national origin, sexual orientation, age, marital status, disability (physical or mental), gender identity, gender expression, genetic information, veteran status, citizenship, immigration status, or any other classification, category or characteristic protected by applicable federal, state or local laws. We understand the importance of creating a more diverse and inclusive workplace and celebrate our employees for their differences.
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