Essential Functions:

• Responsible for product knowledge to answer customer questions
• Create positive rapport with customers and co-workers
• Responsible with helping to close deals and process payments with account manager
• Responsible for customer follow-up
• Provides accurate order information for Order Entry
• Assists account manager with reports on market conditions, competitor, and market intelligence
• Attends internal sales meetings
• Evaluate competitive order situations and negotiate pricing within departmental and company guidelines.
• Confers with immediate supervisor and other Sales, Marketing, and Product Development executives in recommending product and product line revisions based on customer feedback
• Promotes the products and services at trade shows when needed
• Supports customer service activities
• Routing qualified opportunities to the appropriate account manager for further development and closure
• Assist with order entry
• All other duties as assigned

Working Conditions and Hazards:

Normal plant, shop, field or office conditions. From time to time, slightly disagreeable features

Benefits of Being a Cleaver-Brooks Employee:

We offer a competitive salary and comprehensive benefits package, including medical, dental, vision, flexible spending account, wellness benefits, life insurance, short term and long term disability, cash matching 401(k) plan, generous vacation and 11 paid holidays.

Who is Cleaver-Brooks?

Cleaver-Brooks is the market leader in providing fully integrated boiler and burner systems. We lead the boiler/burner industry due to our unmatched distribution network’s ability to deliver the knowledge, service, training and support that are essential to long-term performance. Our customers will tell you that we’re the only equipment provider that manufactures boilers, burners, controls, and a full array of ancillary and aftermarket products. They’ll also mention that our unique single-source capability means that we can deliver fully integrated boiler room solutions that reduce overall costs and optimize space. It is our focus on products that deliver the most efficient, reliable, safe and environmentally sustainable solutions that differentiate us in the marketplace. Cleaver-Brooks continues an 80+ year legacy of providing the customers we serve with extraordinary products designed to deliver unsurpassed performance through the power of commitment.

This description indicates the general nature of the tasks and responsibilities required of position given this classification. It is not intended as a complete list of specific duties and responsibilities. Nor is it intended to limit or modify the right of management to assign, direct, and control the specific duties of individuals performing this function. The Company reserves the right to change, modify, amend, add to or delete from any section of this document as it deems, in its judgment, to be proper. This description supersedes any previous descriptions for this position.