Customer Service Specialist Job at Anti-Pesto Bugkillers Inc
We are looking for a customer service/office administration position who will be the vital link between our company and our current and potential customers. You should have the ability to accept ownership for effectively manipulating customer issues, complaints, and inquiries keeping customer happiness at the core of every decision and behavior. Locally owned and operated since 1989, Anti-Pesto is trusted with protecting the health and property of businesses and homeowners throughout the Tampa Bay area.
Skills and attributes we are seeking include:
Handle lots of inbound and outbound calls from current and prospective customers
Follow communication "scripts" when handling different topics
Ask qualifying questions to confirm needs and match to Anti-Pesto solutions
Seize opportunities to up-sell services when they arise
Build sustainable relationships and engage customers by going above and beyond
Keep records of all conversations in the company database in a comprehensible way
Dedication to improving your knowledge and skills
Meet personal/team qualitative and quantitative targets
Intermediate typing
Strong computer skills are required
Our requirements include:
A dream to succeed
Advanced knowledge of MS Office or similar Google applications
The skill quickly learn and use new technologies
A friendly phone presence and a positive outlook
High school graduate or GED required; Associate or Bachelor's degree preferred
6 to12 months of experience and/or training in a customer service role preferred
Effective social and communication skills, both written and verbal
Ability to multi-task, detail-oriented, and work independently
A/P, A/R, database management, and collections experience preferred but not required
Anti-Pesto is an Equal Opportunity Employer and a drug-free workplace.
We are actively seeking skilled employees including transitioning military personnel, and veterans.
Benefit Conditions:
Only full-time employees eligible
COVID-19 Precaution(s):
Social distancing guidelines in place
Virtual meetings
Sanitizing, disinfecting, or cleaning procedures in place
Job Duties:
Answer incoming customer inquiries
Collaborate with management teams to stay updated on new products, services, and policies
Record customer information within our customer service database
Engage with clients in a friendly and professional manner while actively listening to their concerns
Offer support and solutions to customers in accordance with the company's customer service policies
Other duties as requested
Communication method(s) used:
Email
Phone
Chat
Text
This Job Is:
A job for which military-experienced candidates are encouraged to apply
A job for those with a customer service background
A job for which all ages, including older job seekers, are encouraged to apply
Open to applicants who do not have a college diploma
A job for which people with disabilities are encouraged to apply
Job Type: Full-time
Pay: $13.00 - $15.00 per hour Plus Commissions and Bonuses
Please Note :
clarksqn.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, clarksqn.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.
Skills and attributes we are seeking include:
Handle lots of inbound and outbound calls from current and prospective customers
Follow communication "scripts" when handling different topics
Ask qualifying questions to confirm needs and match to Anti-Pesto solutions
Seize opportunities to up-sell services when they arise
Build sustainable relationships and engage customers by going above and beyond
Keep records of all conversations in the company database in a comprehensible way
Dedication to improving your knowledge and skills
Meet personal/team qualitative and quantitative targets
Intermediate typing
Strong computer skills are required
Our requirements include:
A dream to succeed
Advanced knowledge of MS Office or similar Google applications
The skill quickly learn and use new technologies
A friendly phone presence and a positive outlook
High school graduate or GED required; Associate or Bachelor's degree preferred
6 to12 months of experience and/or training in a customer service role preferred
Effective social and communication skills, both written and verbal
Ability to multi-task, detail-oriented, and work independently
A/P, A/R, database management, and collections experience preferred but not required
Anti-Pesto is an Equal Opportunity Employer and a drug-free workplace.
We are actively seeking skilled employees including transitioning military personnel, and veterans.
Benefit Conditions:
Only full-time employees eligible
COVID-19 Precaution(s):
Social distancing guidelines in place
Virtual meetings
Sanitizing, disinfecting, or cleaning procedures in place
Job Duties:
Answer incoming customer inquiries
Collaborate with management teams to stay updated on new products, services, and policies
Record customer information within our customer service database
Engage with clients in a friendly and professional manner while actively listening to their concerns
Offer support and solutions to customers in accordance with the company's customer service policies
Other duties as requested
Communication method(s) used:
Phone
Chat
Text
This Job Is:
A job for which military-experienced candidates are encouraged to apply
A job for those with a customer service background
A job for which all ages, including older job seekers, are encouraged to apply
Open to applicants who do not have a college diploma
A job for which people with disabilities are encouraged to apply
Job Type: Full-time
Pay: $13.00 - $15.00 per hour Plus Commissions and Bonuses
Please Note :
clarksqn.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, clarksqn.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.