Customer Service Representative Job at Tom Stewart, State Farm Insurance

Tom Stewart, State Farm Insurance Houston, TX 77069

$30,000 - $50,000 a year

We seek a licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Base Pay $30,000-$40,000 (depending on experience) + Bonuses + Benefits

****Property & Casualty License Required****

As an Agent Team Member, you will receive...

  • Salary plus /bonus
  • Paid time off (vacation and personal/sick days)
  • 401k
  • Valuable experience
  • Growth potential/Opportunity for advancement within my office

Responsibilities include but not limited to:

  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Maintain a strong work ethic with a total commitment to success each and every day.

Requirements

  • Property & Casualty license (required)
  • Minimum of 2 years of previous Insurance Customer Service Experience
  • Spanish Speaking preferred but not required
  • Life and Health license (preferred but not required)
  • Excellent interpersonal skills
  • Excellent communication skills - written, verbal and listening
  • People-oriented
  • Organizational skills
  • Self-motivated
  • Detail oriented
  • Proactive in problem solving
  • Dedicated to customer service
  • Able to learn computer functions
  • Pride in getting work done accurately and timely
  • Ability to work in a team environment
  • Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Job Type: Permanent

Pay: $30,000.00 - $50,000.00 per year

Benefits:

  • 401(k)
  • Paid time off

Supplemental pay types:

  • Commission pay

Weekly day range:

  • Monday to Friday
  • No weekends

Work setting:

  • In-person
  • Office

Experience:

  • insurance customer service: 2 years (Required)

Language:

  • Spanish (Preferred)

License/Certification:

  • Property and Casualty License (Required)
  • Life Insurance License (Preferred)

Work Location: In person




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