Customer Service Agent - Greater Kansas City Area Job at Connex International
Are you a customer service rockstar looking for a unique opportunity where no two days are alike? What about working for a company where you can earn a competitive wage, paid time off and excellent benefits? If this sparks your interest, please read on!
Connex International in Lawrence, KS is looking to hire Call Center Agents, working approximately 25-30 hours per week. There is remote flexibility after training. We are an established conferencing provider that is constantly developing innovative solutions with growth opportunities.
As a Call Center Agent, you might work behind the scenes reserving conferences and gathering data directly from clients to build work orders for the client's teleconference. You might also handle both incoming and outgoing calls to support the event registration process of one of our largest accounts. Or, you could be on the front lines answering in-bound conference calls and assisting business leaders with the execution of their on-line meeting requirements.
QUALIFICATIONS
- High school diploma or equivalent
- One year of customer service experience
- Excellent data entry skills
- Strong typing skills
- Proficiency with Microsoft Office including Excel and other web applications
- Professional and friendly phone manner
- Clear speaking voice
- Strong communication skills
- Bilingual in Spanish a plus!
- Conferencing experience a plus!
- Must reside in greater Kansas City area
EEO/AAE/M/F/D/V
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