Description

The Department of Children, Youth, and Families (DCYF) was created to be a comprehensive agency exclusively dedicated to the social, emotional, and physical well-being of children, youth, and families regardless of race, ethnicity, sexual orientation, or other socioeconomic factors. We believe our workforce should reflect the communities we serve and are actively searching for candidates that reflect that diversity.

We are looking for a Child Protective Services (CPS) / Child and Family Welfare Services (CFWS) Supervisor and a Child Protective Services(CPS)/Family Assessment Response (FAR) Supervisor to join our dynamic team and help us work together toward the common goal of eliminating child and youth outcome disparities based on race and ethnicity. Our vision is that "All Washington's children and youth grow up safe and healthy-thriving physically, emotionally, and educationally, nurtured by family and community."

The Opportunity:
As a leader in our Puyallup Office, you will use your strong assessment and engagement skills to supervise CPS/CFWS/FAR Specialists. This may include, Family Reconciliation Services (FRS) and Family Voluntary Services (FVS) coverage as needed within the section. You will utilize cultural competency to understand, communicate with and effectively interact with clients, subordinate staff, and other individuals across cultures, focusing on understanding and respecting the strengths of the clients including their heritage, cultural beliefs and values, communication, and learning styles. As a first-line supervisor, you will provide advanced level, specialized case management to Social Service Specialists in high profile or complex cases involving children. This highly complex professional work in the Field Operations Division has direct and indirect responsibility for protecting children and strengthening families so they flourish. Join our team today and see how you can make a difference in this challenging and rewarding role!

Some of what you will get to do:

• Supervise a unit of CPS/CFWS and FAR Social Service Specialists and assign, prioritize and review work assignments.
• Coordinate with other supervisors to ensure appropriate supervisory coverage for the office.
• Participate in supervisory, administrative, and individual meetings and conferences.
• Perform quality assurance on staff documentation, assessments, reports, case management, and payment initiation.
• Review and respond to data reports/requests from management and the quality assurance team regarding practice and specific cases.
• Ensure that social service specialists document all case activities and information gathered within the case file and FAMLINK electronic record in a timely manner.
• Set expectations for the performance of line staff.
• Provide coaching, counseling, and feedback as necessary.
• Prepare written performance evaluations for staff utilizing the current Performance Evaluation system.
• Consult with administrators and human resources regarding corrective or disciplinary action as necessary.
• Train new and existing staff in gathering accurate and complete information, organizing information, and case decision making.
• Assist staff to understand their professional responsibility and to carry out agency policy and comply with the laws which govern the Department.
• Keep staff informed of policies, rules, and regulations affecting their jobs and the clients they serve.
• Provide consultation and oversight to ensure accurate application of child safety framework.
• Review the level of risk of alleged child abuse and/or neglect and ensure that agency intervention match level of assessed risk to children.
• Implement and interpret policy and procedure at the case level.
• Ensure all duties are performed with adherence to law and policy.

Required Qualifications:
Professionals who have at least two years of paid social service experience assessing risk and safety to children and providing direct family-centered practice services (strengthening and preserving family units).
AND
One year of experience as a Social Service Specialist 4.
OR
Two years of experience as a Social Service Specialist 3.
OR
Four years of experience as a Social Service Specialist 2.
OR
A Master's degree in social services, human services, behavioral sciences, criminal law/justice, or an allied field and one year of paid social service experience equivalent to a Social Service Specialist 3.
OR
A Bachelor's degree in social services, human services, behavioral sciences, criminal law/justice, or an allied field, and five years of paid social service experience performing functions equivalent to a Social Service Specialist 2.

NOTE: A two-year Master's degree in one of the above fields that included a practicum may be substituted for one year of paid social service experience.

Degrees must be obtained from an accredited institution.

In addition to those required qualifications, our ideal applicant will also have some or all of the following:

• Ability to thrive in a fast-paced, high-stress environment.
• Current knowledge of applicable laws, rules, and policies on the delivery of child protective and child welfare services within Washington State.
• Ability to effectively communicate with management, peers, clients, community, colleagues, and the public.
• Ability to develop and maintain effective working relationships with community partners, management, colleagues, and staff.
• Ability to use data and case management and data tracking software to assist in problem identification and problem-solving.
• Ability to manage a large volume of work.
• Ability to teach and train staff, including the ability to identify strengths in others and motivate staff.

How do I apply?
Complete your full applicant profile with your work history and highest education details, a copy of your college transcripts * Cover Letter describing your qualifications and what makes you the best candidate for the position * Resume.

To take advantage of the Veteran's preference please attach your DD-214, member 4 long-form, or your NGB-22. Please black out your social security number prior to attaching.

Supplemental Information:

Per Governor Inslee's Directive 22-13.1 state employees must be fully vaccinated against COVID-19. Please note that any offer of employment is contingent upon you providing verification of your vaccine status, having an approved medical accommodation, or having an approved religious accommodation. No start date will be approved until you have either verified your vaccine status or have an approved accommodation.

This recruitment may be used to fill multiple vacancies.

This position is covered by a collective bargaining agreement.

Prior to a new hire, a background check including criminal history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.

The incumbent must successfully complete Supervisor Core Training (SCT) within one year of the initial appointment and successfully complete formal training courses as required by law, policy, and regional requirements.

The initial screening will be based on the content and completeness of your application and the materials submitted. All information may be verified and documentation may be required. Applications with comments such as "see attachments" or "N/A" in the supplemental question responses will be considered incomplete.

DCYF is an equal opportunity employer and supports equity, diversity, inclusion, and respect.

Need accommodation throughout the application/interview process? Unable to apply online? Contact the Talent Acquisition Team at (360) 280-3705 or by email at
dcyf.jobs@dcyf.wa.gov and the Telecommunications Device for the Deaf at 800-833-6388.

Experiencing technical difficulties creating, accessing or completing your application? Call NEOGOV toll-free at (855) 524-5627 or email support@neogov.com.

General suggestions for creating a good application packet:

• Read the job posting very carefully. Find out as much as you can about the position.
• Make sure you are very diligent in following all the application instructions. Include all requested documentation.
• Make sure your application and supplemental question responses address how you meet each of the required and desired qualifications.
• Carefully read each of the supplemental questions and respond completely to each one. Pay careful attention to each component of the question, providing examples, thoroughly describing when and where you achieved the proficiency level, and detail the types of work you performed, the work products, etc., to demonstrate 'how'.
• Specifically include all of your work experiences doing the same or similar work, especially if you reference work in these jobs in describing when/where you gained proficiency level skills.
• Make sure your application reflects your best writing.

2023-04123