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Job Description

Every day, our teams innovate across the world of finance. We collaborate to work smarter, while making a difference. We believe in diversity and inclusivity, giving a voice to everyone on the team. And we celebrate our success together. If you want to make an impact in fintech, we’d like to know: Are you FIS?

About the Team:

As a Corporate Communications Analyst II within the Global Client Experience (CX) organization, you will help support internal strategic communications for the team’s more than 7,000 colleagues. The Global Client Experience organization consists of client care and support, onboarding services, client success and custom value-add services for the banking solutions line of business.

Our team is on a mission to earn the loyalty of one unified, reliable, and flexible experience that delivers value.

In this role, you will create inspirational, meaningful internal communications that summarize complex information in an easy-to-understand way. An eye for design and storytelling will be necessary to help communicate our strategic vision and progress against our roadmap.

What You Will Be Doing:

• Creates and writes internal communication for the publication of various materials, e.g., news releases, management briefs, critical issue bulletins, employee bulletins, articles, speeches, marketing brochures, documentation, newsletters, personnel policies/procedures, personnel/management updates.
• Design presentation decks for executive leadership team to present in internal and external settings. Development includes writing content/slide scripts and utilizing FIS Brand to design slides into a cohesive message.
• Schedule and Facilitate/Produce virtual team meetings for Sr. Exec Team
• Determines need for and content of graphics to explain and enhance written materials and edits materials for content, grammar, format, etc.
• Gains approval on materials from appropriate personnel, reviews final copy of materials to ensure correctness and readiness for production and arranges for production, duplication, and distribution of materials.
• Coordinates projects by determining project scope, deadlines, and resources.
• Meets with internal and potentially external customers requesting publication to gather information, e.g., purpose/message of materials, method of communications and tone/image of materials and make recommendations on the organization, style, etc. of materials.
• Assists in developing objectives, standards, procedures, etc. for various publications and events
• Conducts surveys to obtain feedback from employees regarding company publications.
• Maintains history file of company publications, product releases, etc. Provides general information to employees and/or outside organizations regarding the company, policies and communications-related activities and events.
• Other related duties assigned as needed.

What You Bring:

• Bachelor’s degree in related discipline or the equivalent combination of education, training, or work experience (4+ years of relevant communication experience)
• Strong Microsoft Office (especially PowerPoint) experience
• Ability to work independently, manage time and have a high level of attention to detail
• Strong Visual and Written Communication Skills (samples will be asked upon application review)

What We Offer:

• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
• A broad range of professional education and personal development possibilities – FIS is your final career step!
• The chance to work on some of the most challenging, relevant issues in financial services & technology
• A fantastic range of benefits designed to help support your lifestyle and wellbeing
• A work environment built on collaboration, flexibility, and respect

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Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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