Community Advocate - GLAD Los Angeles Job at Greater Los Angeles Agency on Deafness, Inc
Greater Los Angeles Agency on Deafness, Inc Los Angeles, CA 90041
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Under the supervision of the Regional Director, the Community Advocate:
- Provides advocacy in the areas of Social Security, education, employment, consumer affairs, and others
- Provides peer-counselling deaf and hard-of-hearing consumers with problems related to coping with deaf-related issues and finances, employment, food, clothing and housing
- Assists deaf and hard of hearing consumers with communication access via Videophone, TTY relay, document translation, and other access as needed
- Assists deaf and hard-of-hearing consumers with independent living skills
- Provides daily record statistics related to the provision of services
- Educates the deaf and hard-of-hearing community about various laws and programs benefiting and protecting the rights of deaf persons, such as the Department of Rehabilitation, Social Security policies and the ADA
- Assists with consumer workshops, training for service providers and community events
- Refers consumers to community resources and other organizations
- Secures information and resources beneficial to the department about Social Security, immigration, and mediation through workshops, seminars and networking with other agencies
- Performs such tasks and responsibilities as may be delegated
QUALIFICATIONS:
- Undergraduate degree with two years of advocacy-related experience is required.
- Fluency in American Sign Language is required.
- Background knowledge of various laws and programs benefiting and protecting the rights of deaf and hard of hearing persons, such as Department of Rehabilitation regulations and Social Security policies, ADA.
- Able to assess and adapt sign styles to fit the communication needs of the individual who may be deaf, hard of hearing, deaf-blind, or recently deafened, and to work with a multi-ethnic population.
- Able to function in a team environment and be willing to drive long distances to satellite offices.
- Demonstrated efficiency with Microsoft Office programs is required.
- Be detail-oriented with strong organizational and written communication skills. Must prioritize and handle multiple tasks, sometimes with competing deadlines.
- Must maintain the highest level of confidentiality. Demonstrated ability to perform professionally. Punctuality and reliability are a must.
- Excellent interpersonal skills are required. Must maintain a cooperative relationship with consumers, co-employees, directors, and the CEO.
- Must be flexible in working remotely from home and in the office until employees return to full-time office schedule.
- Must have reliable transportation and maintain up-to-date auto insurance.
- All GLAD employees must be fully vaccinated against COVID-19.
Note: As part of our hiring process, the selected candidate must complete and pass a background check of references, criminal background screening and drug screening.
Open Until Filled
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