Commercial Collections Specialist Job at Career Transitions, LLC
Our top flight Financial Services client is looking for a Commercial Collections Specialist at their corporate headquarters in Lake Forest.
This is an HYBRID full time direct hire role. 3 days in the office and 2 days from home/remote.
This position offers :
- Tuition reimbursement and Blue Cross Health Insurance paid for 100% by the employer!
- Excellent benefits including STD, LTD, Life insurance and 401K plan
- A chance to work with a market-leading independent technology and general equipment lessor developing customized lease solutions for large and mid-sized companies in the U.S. and have over $420 million portfolio.
- An outstanding growth path! This role will be tailored for planned growth and career advancement.
We are looking for a motivated Commercial Collections Specialist who can develop customer relationships, recognize delinquency trends, identify causes of account difficulties, and determine the best course of action to resolve delinquency issues.
Responsibilities
- Responsible for maintaining continuous follow-up with customers to obtain timely payment
- Complete and provide account reconciliations
- Facilitate across departments on behalf of the customer for disputed invoices
- Partner with Sales, Billing, and Accounts Receivable to resolve Payment disputes
- Keep detailed collection notes within our system
- Understand and ensure compliance with internal procedures and controls
- Communicate effectively with Sales, Billing, Accounts Receivable, and Management
- Prepare Collection Report(s) for Management as needed
- Involvement in departmental initiatives, projects, or cross-functional training as required
Qualifications
- Detail-oriented
- Excellent customer service skills
- Strong interpersonal (verbal and written) communication skills
- Strong organizational, time management and prioritization abilities
- Intermediate proficiency in Excel and other Office programs-V Lookup experience helpful
- Must possess a strong work ethic and be a team player
- 3-5 years’ experience in a B2B Collection Department environment
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