The Clinical Manager-Behavioral is responsible for the clinical oversight of business lines including clinical personnel oversight and management. The Clinical Manager-Behavioral is knowledgeable of industry specific clinical trends and partners with associated business development and field support leadership.

The Clinical Manager-Behavioral is accountable to all federal, state and local contracts, programs, Maxim requirements, and where applicable or required by state regulations may be the Administrator.

The Clinical Manager-Behavioral is responsible for managing, directing and assigning Clinical Supervisors - Behavioral to specific client populations and other duties as necessary for client management including care coordination, orientation, clinical quality initiatives, and other duties as required by contract and/or programs.

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  Provides clinical leadership and oversight to behavioral lines of business
• Partners with respective Business Development and Field Support leadership
• Leads and directs the office based quality management program in collaboration with Business Development
• Ensures appropriate plans of correction are developed, and monitors for completion
• Manages client and customer relationships through excellent customer service
• Partners with Business Development and Recruiting teams to support appropriate levels of staffing for business lines with qualified and skilled behavioral direct care staff
• Collaborates with Business Development on marketing and business decisions
• Engages behavioral direct care staff and assistant behavior analysts in feedback discussions regarding their recommended development and job satisfaction
• Investigates behavioral direct care staff and assistant behavior analysts’ concerns and issues, assesses job performance and provides coaching, counseling and disciplinary action when appropriate
• Leads and manages Clinical Supervisors - Behavioral, assessing performance and providing development opportunities based on Key Performance Indicators (KPIs) and competencies
• Provides supervised fieldwork to trainees pursuing BCBA and BCaBA certification (or equivalent), and ongoing supervision to RBTs and BCaBAs (or equivalent)
• Responsible for the overall clinical care and quality of the behavioral business line
• Participates in quality assurance by observations of clinicians and clients, supervision, and assessments as necessary
• In collaboration with the Clinical and Business Development teams, analyzes issues and trends by following the Root Cause Analysis process
• Identifies process challenges and develops solution for improvement
• Remains current with industry regulations including federal, state, local contract and program requirements
• Participates in corporate initiatives as needed
• Accountable to all federal, state, local contract and program, and Maxim requirements
• May serve in the capacity of Office Administrator, appointed by and reporting to the Governing Body, and responsible for all day-to-day operations of the office. Those duties include ensuring that a Clinical Manager and Operations Manager is available during all operating hours; and ensuring that the office employs qualified personnel. In addition, if serving in the role of Administrator, ensures that a qualified Alternate Administrator is selected and approved by the Governing Body to fulfill the role in the absence of the Administrator
• Performs other duties as assigned