Leavitt Great West Insurance Services is a nationally recognized insurance brokerage firm with offices throughout Montana and with clients throughout the US. LGW is part of the Leavitt Group enterprise based in Cedar City Utah and with representative offices throughout the United States. As a team we are in the top 20 privately held insurance brokerage firms in the US. This position is available in any of of our locations: Billings, MT; Helena, MT; Bozeman, MT; Kalispell, MT; Shelby, MT; Conrad, MT; Cut Bank, MT; Great Falls, MT; Choteau, MT; Livingston, MT.

POSITION SUMMARY:

The Senior Claims Advocate is the leader in claims collaboration and consulting for Leavitt Great West Insurance Services. The Advocate is responsible for carrier/client collaboration and advocacy of commercial lines claims, determining plans of action and/or claims management expectations. Works directly with multiple insurance company representatives and clients to manage claims cost on all lines of commercial insurance coverages. Presents services overview and claims status reports at prospect and client renewal meetings. Supports all agency staff during claims situations.

ESSENTIAL FUNCTIONS:

• Provide outstanding claim advocacy services to clients as assigned
• Develop positive relationships with LGW associates, clients, and carriers
• Act as a resource/point of contact for complex claims issues
• Actively attempt to reduce loss costs associated with claims
• Oversee insurance representatives and case manager’s handling of claims and aggressively pursue timely closure of all claims
• Participate in claims strategies development with insurance representatives, attorneys, LGW staff, and clients.
• Develop, facilitate, and present effective claims management training and resources to educate our clients
• Analyze claims status, prepare and/or present reports to Account Executives and clients as requested
• Perform analysis of Workers Compensation loss data and assist with experience projections and client renewals.
• Keep abreast of all new developments in the claim’s arena through periodicals, seminars, membership organizations and carrier meetings
• Maintain an extensive knowledge of insurance coverages and markets
• Maintain documentation and agency management system entry of select client’s claims
• Document claim activity on agency and account management system
• Other assignments as directed by management

EXPECTATIONS/DESIRED SKILLS:

• Practical knowledge of all major commercial insurance lines of coverage and claims principles, terminology, and practices/procedures
• Excellent communication skills, both oral and written is required
• Must be self-motivated, problem solving/solution oriented with goal setting and project administration skills
• Strong interpersonal skills including negotiation skills, team building skills, and flexibility
• Ability to communicate with all levels of personnel from upper management to industrial labor work force
• Working knowledge of federal and state legislation and legal issues related to the insurance industry required
• Mathematical aptitude and attention to detail required
• Must have the ability to prepare and present client presentations with clarity and understanding
• Must have strong internal and external customer service skills, with the ability to develop sound relationships with multiple clients and claims partners
• Proficiency in the use of Microsoft Word, Excel and PowerPoint required
• Willingness to expand knowledge and effectiveness in insurance industry by successful completion of extended insurance education beyond continuing education requirements for licensing
• Organizational and time management skills to prioritize workloads to meet time sensitive deadlines required
• Must have the ability to analyze and interpret claims information and loss data to facilitate decision making
• Demonstrated professional, tactful negotiation and persuasion skills to achieve objectives required

QUALIFICATIONS:

• Preferred minimum 2 years of multi-line commercial insurance claims management experience in the private, public or insurance sectors
• Multiple jurisdictional experience a plus
• Insurance and claims management designations/certifications a plus
• Property Casualty License a plus
• Bachelor’s degree preferred

WORKING CONDITIONS/TRAVEL:
Leavitt Great West Insurance services is a teamwork environment, workplace relationships and support are key to the position success. Work is to be performed in an office environment, with possibility of scheduled remote work. Position requires approximately 10% domestic travel for client meetings.

BENEFITS:

Leavitt Group Great West offers a competitive salary ($45,000 - $70,000 DOE)

• Paid License renewal and continuing education
• Recognition and rewards
• Attractive Benefits package, including 401k and wellness program that allow you to earn dollars toward your HSA account
• Vision, Dental, HSA/FSA, & Life Insurance
• Paid time off (vacation & sick time)

Qualified candidates are encouraged to apply!

As a national company, the Leavitt Group is the 17th largest privately held insurance agency brokerage in the nation, with over 185 locations across 26 states. We broker commercial and personal lines insurance which manages the risk for individuals and businesses. The agency is appointed with the top insurance markets and enjoys exclusive representation with multiple insurance companies. We are always looking for talented individuals who want to further their career and grow with us.

Who are we? Please watch https://youtu.be/tmNRjDxzKQk

Job Type: Full-time

Pay: $45,000.00 - $70,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Physical setting:

• Office

Schedule:

• 8 hour shift
• Monday to Friday
• No weekends

Education:

• Bachelor's (Preferred)

Experience:

• Claims: 2 years (Preferred)
• commercial lines: 2 years (Preferred)

License/Certification:

• Property & Casualty License (Preferred)

Work Location: In person

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