As a Manager at European Wax Center in [CITY/LOCATION], you’ll use your expertise to ensure every moment is an opportunity for confidence! We seek a special person who can lead with care and integrity, and who is committed to delighting our guests and—of course—having fun while being awesome!

We’ll equip you with the tools you need to operate a center effectively and be a champion for your people. It's an opportunity to lead a team of expert estheticians, promote innovative products and services, and experience state-of-the-art technology and proven training to advance your leadership skills.

You belong with a brand that is THE LEADER IN WAXING and that strives to create a culture that empowers every associate to be their best self, so that every person who walks through our doors leaves feeling confident in themselves and us. Take the next step in your career today!

A successful leader with European Wax Centerwill have positive energy and a servant leadership mentality. A team is only as strong as its leader, so we're looking for people who have what it takes to bring out the best in everyone. The Manager drives sales goals, builds teams, develops talent, motivates the team, and provides an unforgettable guest experience. As a team, we're committed to delivering on the European Wax Center Vision - to become an iconic brand that delivers profitable growth without compromising our authentic culture.

Benefits:

• Competitive salary and monthly bonuses based on results you control
• Medical, Dental, and Vision Insurance
• Tiered Paid Time Off
• Paid Sick Time
• Complimentary services and discounts
• Formal and informal leadership training and development that will help you anywhere your career takes you
• Opportunity to advance into local and national management and support positions
• Fast growing company, National brand recognition

*Please inquire with hiring manager for additional details

Responsibilities:

Sales

• Develop and foster a sales culture
• Set goals and drive results
• Motivate and inspire team
• Identify and develop underperformers

People

• Attract and retain talent
• Support and develop team
• Drive a culture of collaboration and continuous improvement

Customer Service

• Coach and train customer service mindset
• Anticipate and mitigate customer service issues
• Handle escalated customer situations

Business Analytics

• Observe trends and diagnose areas for improvement
• Understand correlation between metrics and actions
• Effectively communicate action plans up and down stream

Administrative

• Complete required tasks such as inventory and payroll accurately and on time
• Manage employee schedules and time off requests
• Ensure compliance with state, local and corporate regulations and policies
• Hire, onboard, train and terminate employees

Qualifications:

• High school or equivalent (required)
• Have previous management and sales experience within a service or retail industry.
• Demonstrated experience as a revenue generator
• Possess the ability to identify and solve problems, set goals and expectations, delegate responsibilities, and effectively interact with and lead staff.
• Exhibit proficiency in establishing membership and retail sales goals and interpreting progress and trends through the use of sales, operational, and financial reports.
• Effective interpersonal and communication skills (written and verbal).
• Be aware of and comply with all labor and employment laws applicable to employees at the franchised location including local and state licensing laws and regulations related to general business operations.
• Industry experience not required – Training provided!

We Believe Our Differences Make Us Better. We're excited to hear from everyone with the skills, experience, and passion to do a great job regardless of race, color, religion, gender, sexual orientation, national origin, genetics, disability, age, or veteran status. In addition, we will provide reasonable accommodations for qualified individuals with disabilities.

Salary: $42,000 - $52,000 per year + performance bonuses

Job Type: Full-time

Pay: $42,000.00 - $52,000.00 per year

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 1 year

Shift:

• 8 hour shift
• Evening shift
• Morning shift

Weekly day range:

• Every weekend
• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• San Antonio, TX: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)

Work Location: One location

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