General Summary
Places food and beverage orders, delivers items to tables and ensures guests enjoy their visit to the coffee shop.

Essential Duties and Responsibilities

• Takes accurate food and beverage orders, retrieve and serve food and beverage orders to guest tables according to venue specifications and to engage with guests in a professional courteous and efficient manner and complete side work.
• Maintains knowledge of all restaurant menu options and answers guests’ questions about the menu.
• Delivers food to guests, ensuring that the proper order was received and that beverages are refilled.
• Communicates regularly with on-coming shift staff and the chef on duty to address issues and concerns.
• Ensures that all food is served within health, safety and sanitation guidelines.
• Attends training classes required by management.
• Perform any other duties as assigned by management.
• Provide outstanding guest service to all internal and external guests

Job Specifications – Qualifications

• Six months of related experience and/or training or an equivalent combination of education and experience. Previous experience in a high volume restaurant preferred.
• Must be able to obtain and maintain all cards required by the company.
• Must be able to verify right to work in the U.S.
  
  Working Conditions – Physical Requirements
• Walking and standing (over 95% of the time).
• Regularly required to lift, carry, push, pull or otherwise move objects weighing up to 35 lbs.
• Must be at least 21 years of age.
  
  Required Work Cards
• Health
• TAM
  
  Disclaimer
  The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Job duties to be performed with or without reasonable accommodations