ESSENTIAL DUTIES AND RESPONSIBILITIES:

The essential functions include, but are not limited to the following:

 Provide internal, ongoing system/technical support to users. Implements enhancements and workflows based on the need of the company and best practices which includes development of test plans and integrating into daily business processes and implementation strategy.
 Monitor and maintain the health of the platform, including system performance, scheduled automations, and integrations. Ensures the company software and patches are up to date and properly licensed and secure.
 Be a primary point of contact for our ERP and provide hands-on support for users. Coordinates,helps process IT service requests through the company ticketing system. Ensures 24-hour support is provided for system issues or outages and resolves high level issues as needed
 Design and develop KPIs, dashboards, reports, and data inquiries as requested for data analysis
 Document business objectives, use cases, business requirements, system specifications,workflows, and processes to capture current set up and flow.
 Implement strong internal controls for A/P, A/R, purchasing, inventory, etc.
 Review upgrades to evaluate impact on processes, configurations, and customizations
 Administer System Security through a user/role model.
 Oversees B2B and B2C portal, setup, and data exchange. Ensures maintenance of systems.
 Develops plans and determines the scope of various ERP projects.
 Manages relationships with ERP, CRM software providers and third-party vendors. Monitor vendor specifications and agreements for compliance and collaborate for brain-storming/problem solving.
 Reviews existing software licenses for cost containment and relevance. This includes all software at all levels of the organization.
 Assists with special projects as assigned or needed by the Executive Management Team. Research new and existing processes and applications and gives feedback to management

QUALIFICATIONS

 Strong Microsoft Excel experience
 Strong Microsoft SQL experience
 Ability to demonstrate technical knowledge of the ERP (view logs, understand error messages
and manage other system configurations/settings.)
 Ability to demonstrate the creation of processes and workflows within the ERP
 Ability to configure ERP import and export scenarios and 3rd party integrations.
 Ability to customize screens with necessary data fields
 Can build generic inquiries to view and extract data from various ERP sources
 Can work on multiple projects simultaneously
 Comfortable working with various departments such as finance, logistics, procurement, order processing, returns, and operations to address their needs and develop requirements.
 Can work under pressure. Most ERP issues that may arise will be a high priority.

Job Type: Contract

Pay: $60,000.00 - $80,000.00 per year

Compensation package:

• Yearly pay

Experience level:

• 10 years

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Louisville, KY: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

• Are you a US citizen or Green Card Holder?

Experience:

• VMWare: 1 year (Preferred)
• Linux: 1 year (Preferred)

Security clearance:

• Confidential (Preferred)

Work Location: In person

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