Job Title: Business Systems Analyst

Department: IT

Location: Crown Point, Indiana

Reports to IT Manager

Company Overview: GridHawk LLC (https://www.gridhawk.com) is a premier provider of utility locating and other damage prevention services. Our mission is to keep communities safe by preventing damage to underground infrastructure. We provide full-spectrum outsourced asset damage-prevention and mitigation services and solutions on behalf of utility companies. Our rapidly expanding geographic presence currently encompasses the states of Indiana (operational headquarters), Kentucky, Ohio, Oklahoma, and Texas. GridHawk is led by a seasoned team of utility locating industry executives who collectively hold a best-in-class track record for safety and on-time performance. Also supporting our mission is an array of advanced technology, the centerpiece of which is our proprietary Keystone 811 ticket routing and workforce management system. We strive to build long-term relationships with safety-focused customers who expect industry-leading service and performance.

Job Summary:
As the business systems analyst, you will be responsible for enhancing the quality of IT products and services. Focusing on solutions that deliver value to business operations.

Primary Duties & Responsibilities will include, but are not limited to:

• Become a subject matter expert in the core business functions and technology solutions.
• Work with stakeholders and developers to write user stories which are independent, negotiable, valuable, estimable, small, and testable
• Breakdown the roadmap into epics and group user stories under them
• Responsible for ensuring user stories include validation criteria which reasonably covers all areas necessary for complete testing of the new functionality
• Act as an interface and advocate to ensure stakeholder and user needs are being addressed
• Collaborate with and support developers during their design and development efforts to provide support for their analysis of the story
• Provide additional support and guidance to clients during the implementation phase to include development of test plans, test cases and training material
• Participate as a member of the Testing team
• Participate as a member of the Development team

• Validate that product deliveries meet stakeholder requirements and drive product demos
• Represent stakeholders and users during backlog grooming sessions and internal demos
• Improve and expand knowledge and skill sets regarding current trends and changes in the software development industry and be up to date with latest design trends
• Proactively contribute to the quality of the product by seeking and proposing new or alternative approaches to address the requirements
• Participate in Sprint Planning, Sprint Reviews, Scrum Meetings, and other agile activities
• .

Required Skills/Abilities:

• Knowledge of agile software development practices, principles, and techniques
• User Acceptance Testing (UAT) experience
• Solid working knowledge of process modeling, workflows, and gap analysis.
• Excellent written and verbal communication skills.
• Ability to communicate with team members of all levels.
• Strong problem-solving skills

Qualifications / Job Requirements:

• Bachelor's degree in Computer Science or related field and a minimum of 5 years of relevant experience or a master’s degree with a minimum of 3 years’ experience
• Experience as a Business Analyst on an Agile software development team
• Expertise with JIRA, Confluence, and the rest of the Atlassian suite
• Excellent communication and mentoring skills
• Candidate must be eligible to work in the United States
• Flexible and willing to accept a change in priorities as necessary

Physical and Safety Requirements

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift to 15 pounds at times.
• Reasonable accommodation is made to enable individuals with disabilities to perform essential job functions.

Benefits:
All employees are eligible to receive some form of company benefits. All benefits are available to regular, full-time employees who maintain an average of 30 hours worked per week. Qualifying employees can enjoy paid holidays and PTO. Health benefits will be available from the first of next month following 30 days of employment. The 401k and matching program are available after their 90-day introductory period.

• Health Insurance
• Dental Insurance

• Term life Insurance
• Short-Term Disability
• Long-Term Disability
• Vision Insurance
• Flexible Benefits Plan
• 401(k) Savings Plan (Matched by the company)

All employees of GridHawk LLC, are assigned proper technology to perform all work-related duties.

We will provide you with the tools you need to achieve including:

Company laptop and smartphone

Compensation:

• Salary and Bonus are negotiable based on experience.

GridHawk LLC is an equal opportunity employer. All employees could advance within the company.

***To obtain employment with GridHawk LLC, candidates MUST complete a background check.
_ Company policy requires no violations within the last 5 years. Candidates MUST pass a drug test. ***_

Job Type: Full-time

Pay: $70,000.00 - $82,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• On call
• Weekend availability

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Crown Point, IN 46307: Reliably commute or planning to relocate before starting work (Required)

Work Location: Hybrid remote in Crown Point, IN 46307

Please Note :
clarksqn.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, clarksqn.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.