Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 113,000 colleagues serve people in more than 160 countries.

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to:

• Career development with an international company where you can grow the career you dream of.
• Free medical coverage for employees* via the Health Investment Plan (HIP) PPO
• An excellent retirement savings plan with high employer contribution
• Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

This position works out of our Abbott Park, Illinois location in the Business & Technology Services (IT) division, supporting Corporate Legal and OEC.

As the IT Senior Systems Analyst, you’ll have the chance to join the Corporate Services organization within Business and Technology Services (BTS), supporting Corporate Legal in the eDiscovery area. You will partner with the business to support legal collection activities around hold management, data collection and eDiscovery data processing and provide direct support to litigation and Office of Ethics and Compliance (OEC) business areas.

What You’ll Work On

• Work closely with business and IT management to establish project goals, objectives and deliverables for eDiscovery projects
• Oversee and coordinate legal holds for the company by identifying, locating, collecting, preserving, delivering, analyzing, and remediating data and documentation.
• Work with business partners to collect and preserve data for legal holds including Mail, Network Share, System Data, Chat and Hard Drive data
• Support and maintain legal hold system (Legal Hold Pro) for all relevant legal hold requests and legal data collection requests.
• Utilize Active Directory and other internal resources (intranet, reports, archived data reports) to identify locations of data, UNC paths of data, personalized network shares or machine properties for location, retrieval, collection, delivery and preservation.
• Assist with hard drive collections including locating, collecting, imaging and disposal of employee hard drives by creating full, logical or targeted forensic images using FTK Imager and NUIX Collector.
• Maintain index of data to support access and remediation of all collected data as required.
• Test new and existing tools and processes to improve collection methods to better fit collection model and broaden the scope of capabilities for legal collections of current and legacy data.
• Create and implement methodologies for collecting relevant digital artifacts including Local, Network, and Archived Mail data, Network Shares, user created files.
• Produce and provide analyses and reporting of various data types and volumes, such as Hard Drive, Mail, Network share, Termed User Data Captures and existing data inventory, using MS Access, internal reports and inventory data, and Legal Hold Data reports to better inform remediation strategies for the business.
• Coordinate system support with other IT support organizations (i.e., infrastructure, other applications) and with external partners

Required Qualifications

• B.S. in Computer Science, engineering or similar business discipline
• 4-7 years of IT experience
• Familiarity with data storage solutions mentioned above and the technology used to perform the collections and data processing
• Experience supporting information technology projects in a technical role
• Possess strong written and verbal communication, analytical and interpersonal skills; able to communicate, facilitate, prioritize, escalate, and resolve issues

Preferred Qualifications

• Experience with eDiscovery and data collection
• Strong leadership and organizational skills
• Proven strong customer service skills; able to successfully balance support responsibilities for multiple systems/business clients
• Be highly organized, analytical, detail-oriented and flexible as business priorities change
• Self-motivated learner, with a quick learning curve to acquire required expertise

Apply Now

• Participants who complete a short wellness assessment qualify for FREE coverage in our HIP PPO medical plan. Free coverage applies in the next calendar year.

Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: www.abbottbenefits.com

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal.