At Trane TechnologiesTM and through our businesses including Trane® and Thermo King®, we create innovative climate solutions for buildings, homes, and transportation that challenge what’s possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go.

Job Summary:

The Business Systems Analyst - Supply works with the Business Operations Support team to assist Trane Supply North America with process improvement and development. Responsibilities include software application set-up, testing, implementation, process support, troubleshooting application problems, developing user training and creating user instructions and support documentation for Trane Supply retail stores and supporting groups.

Core Job Responsibilites (others may be added):

• Provide customer service to field, manufacturing and internal customers on a daily basis.
• Work with team to continually develop business processes and system enhancements.
• Understand integrated business systems configuration options and tools.
• Identify application problems and provide resolutions in a timely manner.
• Provide training and support of end users for Trane North America.
• Update user training and documentation for specific business processes.
• Develop and manage process improvement plans in regard to specific business processes.
• Observe and document any malfunction of the software and offer reasonable solutions for correction.
• Work with other groups within Trane to establish best practices and implement management strategy.
• Work closely with Trane Technologies Corporate IT, Trane Operations teams, Climate Solutions Application Owners, and third party technology vendors.
• Assist with application requirements and lead user acceptance testing for the application deployment process.
• Assist in developing tools for offices to monitor and measure processes including report definitions and data validation.
• Work on ad hoc project teams to further define processes/systems.
• Up to 10% travel to various Trane and/or vendor field sites required.

Minimum Qualifications:

• Associate’s Degree in Business, Management Information Systems, Computer Science, Finance, Accounting (or related discipline) and at least 2 years of business-related work experience is required.
• Bachelor’s Degree is a plus.

Key Skills or Competencies:

• Experience with Microsoft Office Suite required.
• Strong understanding of field sales office business, manufacturing and headquarters a plus.
• Knowledge of software configurations and systems integration details preferred.
• Project management experience preferred.
• Working knowledge of Six Sigma, Lean and 9 Step Problem Solving (A3) preferred.
• Experience working with SQL preferred.
• Must be able to work well and adapt to change in a fast-paced environment.
• Excellent written, verbal and interpersonal communication skills.
• Must have ability to work well in a team environment.
• Strong interpersonal skills required.

Annual Compensation Range is $45,000 to $93,000. Disclaimer: This salary range is based on US national averages. Actual pay is a result of seniority/experience level, merit and geographic location where the actual work is performed.

We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.