BUSINESS SYSTEMS ANALYST

Job Summary

The Business Requirements Analyst’s role is to elicit, analyze, specify, and validate the business needs of project stakeholders, whether they are customers or end users. This includes interviewing stakeholders, and gathering and compiling user requirements to convey to development teams throughout the software lifecycle. The Business Requirements Analyst will also apply proven communication, analytical, and problem-solving skills to help support the development process, and to ensure that project deliverables are met according to specifications. The Business Requirements Analyst will play a pivotal role in ensuring IT understanding of business requirements.

Accountable for adhering to the Bank’s BSA, AML and Office of Foreign Asset Control (OFCA) applicable policies. Employee must follow specific unit procedures developed in compliance with the policies. Employee is also responsible for reporting any suspicious activity and/or transactions in accordance with the Bank’s processes and comply with any mandatory BSA, AML and OFAC training assigned.

Essential Responsibilities

• Collaborate with project managers and project sponsors to determine project scope and vision.

• Conduct interviews to gather user requirements through workshops, questionnaires, surveys, site visits, workflow storyboards, use cases, scenarios, and other methods.

• Identify and establish the scope and parameters of requirements analysis on a project-by-project basis to define project impact, outcome criteria, and metrics

• Work with stakeholders and the project team to prioritize collected requirements

• Create process models, specifications, diagrams, and charts to provide direction to developers and/or the project team.

• Assist in conducting research on software and hardware products to meet agreed-upon requirements and to support purchasing efforts.

• Coordinates with business and technology teams needed to integrate system and data requirements.

• Analyze and verify requirements for completeness, consistency, comprehensibility, feasibility, and conformity to standards

Additional Responsibilities

• Assist management in special projects as required.

Independence of Judgement

The degree of judgement is related to recommendation of action or decision on subjects of impact for the essential functions of the Bank.

Supervisory Responsibilities

This job has not supervisory responsibilities.

Impact of Errors

The impact of errors of this position could affect stability and continuity of the vital Bank operations.

Knowledge, Skills and Abilities

• Functional Competencies

• Proven experience with business and technical requirements analysis, elicitation, modeling, verification, and methodology development

• Demonstrated knowledge of the organization’s core business process and operations

• Experience in overseeing the design, development, and implementation of software and hardware solutions, systems, or products

• Ability to apply statistical and other research methods into systems, issues, and products as required

• Ability to create systematic and consistent requirements specifications in both technical and user-friendly language (English)

• Demonstrated project management skills and project management software skills, including planning, organizing, and managing resources

• Understanding of application development and software development life cycle concepts

• Excellent analytical, mathematical, and creative problem-solving skills

• Excellent listening, interpersonal, written, and oral communication skills

• Strong analytic thinking capacity

• Strong technical writing skills in English

• Clear understanding of product management and market placement

• Customer service skills

• Ability to effectively prioritize and execute tasks while under pressure.

• Problem solving and decision making capacity

• Good English and Spanish written and verbal communication skills

• Computer literacy with MS Office software knowledge

• Federal and Local Regulations and Laws

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Specific vision abilities required by this job include close vision and distance vision. While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand and walk.

Minimum Requirements:

A Bachelor’s Degree in Business Administration, Computer Science, Industrial Engineering, Finance, or Information Systems are desirable for this job. 2 - 5 years of similar and relevant experience. Or the equivalent combination of Education and Experience needed to be able to perform the functions of this job.

EQUAL OPPORTUNITY EMPLOYER