Accounts Receivable (AR), Accounts Payable (AP) and Financial Reporting:

• Send late letters and follow up with tenants on outstanding Accounts Receivable balances.
• Review and assist with preparation of annual tenant escalation reconciliations and letters.
• Contribute to the maintenance of positive tenant relations by professionally assisting with tenant questions relating to accounts receivable.
• Update the AR watchlist monthly.
• Assist the Senior Manager, Business Operations with all aspects of billing and collections including the preparation of the monthly AR Report, Demand Letters and Default Notices.
• Review and approve AP invoices using the real estate/accounting software system following strict procedural guidelines.
• Prepare monthly accruals and variance comments in compliance with Retail Real Estate Services guidelines.
• Assist with the preparation of annual budgets and monthly reforecasts.

Financial Statements

• Track and oversee the collection of lease required, tenant financial statements within varying timelines (quarterly, annually, etc.).
• Work with Credit Risk department to ensure all financial statements are transmitted and stored in strict compliance with RMR guidelines for sensitive and/or confidential information.
• Create and maintain a tenant financial statement tracking file (detailing when statements are due, which statements have been provided and which are still outstanding).
• Institute a naming convention for stored material which ensures ease of generating reports, and quickly accessing stored reports.
• Perform cursory review of financial statements received from tenants to ensure the information is generally consistent with lease requirements.
• Work closely with Credit Risk department to obtain revised statements and/or more information as necessary.
• Using an approved template, independently draft demand and/or default letters for internal review whenever statements have not been submitted as required by the lease.

General:

• Maintain timeliness and integrity of all property financial information.
• Comply with company policies and procedures and demonstrate a high degree of accuracy and attention to detail.
• Assist Associate Director and property management staff as requested.
• Perform Ad Hoc responsibilities as delegated by Associate Director, Senior Manager, Business Operations, and/or Property Manager.
• Act as a team member with all RMR employees, demonstrating initiative and leadership skills.
• Provide back-up to Property Administrator for answering phones, facilitating work orders, and greeting guests, as necessary.
• Strong work ethic.
• Must be able to handle multiple projects and changing priorities.

• Bachelor’s Degree in Business, Accounting, Finance, Real Estate or related field preferred, Minimum GPA: 3.0
• One to two years of experience in a Real Estate, Accounting or Finance related position, a plus.
• Intermediate to Advanced proficiency with Microsoft Office (Excel, Word and Outlook) and other Windows applications.
• Computer and Communication skills assessment will be administered.
• Good understanding of financial statements including balance sheets, P & L, etc.
• Proficiency with Property Management/Accounting software (preferably Yardi and Argus) a plus.
• Exceptional verbal, written and organizational skills.
• Ability to work in a fast-paced, collaborative, and results driven environment.
• Ability to keep information strictly confidential.
• Must be able to handle multiple projects and changing priorities.
• Must have strong customer service orientation, be self-motivated, deadline sensitive, and a team player.
• Computer and communication skills assessment will be administered.

• Integrity at Our Core.
• Perform Passionately and Effectively.
• Inspired Thinking.
• Like We Own It.
• Power of We.
• Mutual Respect.