Outsource Consultants is an INC5000 award-winning company that is looking for a Business Development Representative to join our rapidly growing company! This position will be working directly with the Sales Team. Key responsibilities include the research and discovery of potential customers, achieving a high volume of quality outreach activity per day with the ultimate goal to set appointments for the sales team. Developing the pipeline of new business opportunities is an ongoing focus to increase revenue and grow the business.

This position is an independent contributor role and is best suited for an experienced “hunter” mentality that brings a sales-driven attitude with an entrepreneurial spirit and a high level of integrity and motivation to the team. Candidates must have a track record of proven results in supporting a company to exceed their targeted growth objectives.

We are looking for a natural hunter, that is an energetic, high achiever who brings creativity to their sales strategy with the ability to attract, engage and coordinate meetings with potential clients and our Sales Team. The right candidate will exhibit a creative approach to engaging with prospects via phone, email, and/or LinkedIn outreach and take pride in their efforts and be accountable for their process and results.

Additionally, this high-integrity candidate must demonstrate our company's core values, which are; Act With Integrity, Teamwork & Partnership, Making A Positive Impact, and Get Better Every Day.

If this description encompasses who you are, read below for more details and apply today, we look forward to speaking with you.

Outsource Consultants is a call center referral and advisory firm that helps leading companies find the perfect fit outsource call center and BPO outsourcing solutions.

The Business Development Representative (BDR) role is an integral part of our sales process and is instrumental to ensuring the OC team delivers on its profitable revenue growth goals. The primary responsibility will be the execution of our processes related to outbound outreach with the goal of ideal prospect engagement and scheduling appointments for the VP of Sales at the initial stage of the sales funnel. This role is responsible for researching potential clients, connecting with and educating prospects utilizing multiple types of communication platforms in efforts to schedule qualified appointments to build a robust opportunity pipeline for the OC sales team. Previous call center experience is not required as the Outsource Consultants Process (OCP) is defined and our team is in need of an enthusiastic, goal-driven BDR who can be developed and will contribute to our revenue objectives.

BDR RESPONSIBILITIES:

95% Sales Development:

• Owns and proactively drives improvement of the sales lead generation/appointment scheduling process to ensure optimization including definition, standardization, and simplification of workflows and procedures.
• Develop a deep understanding of how to connect, communicate and gain interest with prospects via written and oral communication (email, LinkedIn, Sales Navigator, phone outreach etc.).
• Conduct discovery conversations daily over the phone gathering the information needed to pursue the prospect in an effort to gain access and create opportunities for the sales team including key players' names, titles, contact information, needs, business requirements, and other critical qualifying information.
• Ability to work with and through sales team members to manage and execute a lead qualification campaign from inception to fully qualified opportunity/meeting secured for the seller.
• Consistently maintain a high level of daily activity in line with established goals. This role will require a daily level of outreach activity in the range of 75-100 outreaches.
• Ensures successful and consistent follow-through as part of the overall sales process.
• Meeting and exceeding lead-generating activity levels to ensure appointments are scheduled and a pipeline of qualified appointments is maintained in line with goals.
• Ability to work in a CRM environment with a high level of accuracy when capturing critical information and conversation notes.

5% Miscellaneous:

• Test new enhancements in CRM to ensure they meet department and process requirements.
• Communicate department growth needs and proactively initiate the next steps with the Sr. Sales Development Manager.
• Learn, follow, and monitor current processes to carry out responsibilities and also provide recommendations for improvements based on industry experience and client feedback.
• Other duties as assigned.

Outsource Consultants offers competitive compensation based on qualifications, as well as a comprehensive benefits package including medical, dental, vision insurance, 401k, PTO, VTO, 11 paid holidays, and many more. Visit our website for a more comprehensive list

https://outsource-consultants.com/careers

REQUIRED QUALIFICATIONS, EXPERIENCE & COMPETENCIES:

Sales and Administrative Experience:

• 3+ years of BDR appointment scheduling experience in sales (Hunting) and/or service with a B2B services company.
• Collegiate level skill set in proofreading, spelling, grammar, and overall proficiency in business professional listening, writing and verbal communication skills.
• Excellent organizational skills and ability to handle multiple tasks and projects, prioritize, be independent, manage time effectively, high attention to detail, and be a self-starter.

Technical Experience (Equipment and Tools Used):

• PC proficient with advanced MS Word, Excel, PowerPoint, Google Mail, and Calendar experience.
• Proficiency in cloud-based software, CRM systems such as Zoho or Salesforce.

Education:

Bachelor’s degree in business, sales, or communications OR equivalent work experience in the BPO, Contact Center or Contact Center Technology industry (preferred).