Business Development Representative Job at Concentric, LLC
The Company
Concentric, an OnPoint Company, is a leading provider of DC power and equipment maintenance solutions to warehouse and manufacturing customers. OnPoint Group is a fast-paced and ever-changing company and has been awarded the Best Managed Companies Award by Deloitte and WSJ for three years running, as well as having been named to the Inc. 5000 Fastest Growing Companies list for eight consecutive years! We believe in challenging the status quo and finding a better way for our customers, which is how we have grown into the company we are today.
Our custom engineered power systems and maintenance solutions minimize costly downtime through forklift power solutions, mission critical backup power and on-site forklift and allied equipment maintenance. Our mission is to eliminate interruption in our customers' operations and allow them to focus on running their business.
At Concentric we believe that Our People are what make us great and help us deliver exceptional customer service! We offer industry leading Benefits to include:
- Competitive pay – Plus incentive opportunities and overtime potential!
- Full benefits package that starts day one – Includes medical, dental, vision, 401K with match, company-paid life insurance and disability coverage.
- Uniform and boot allowance
- 8 paid holidays
- PTO - FT Employees receive 128 Hours of PTO Annually
- Training and mentoring – Learn from our experts in the industry
- Advancement opportunities – 80% of current service managers started out as techs!
The benefits listed are subject to change at any time. Please speak with an HR Representative for details. In the case of conflict between the information listed and the official plan documents, the plan documents will always govern.
The job Summary
The Business Development Representative is responsible for starting conversations with new customers, identifying their problems and gaining agreement that Concentric may be able to help solve them, is the lifeblood of our organization. You will manage the new account qualification process and create opportunities for our sales team. Your goal is to introduce prospects to Concentric, using a system of phone calls, emails, webinars and other tools to drive engagement and create customer epiphanies. You will quickly learn how to turn prospects into leads, enabling our sales teams to turn those leads into clients. Supported by a team, you will not be buried with tedious tasks like researching lists of people or drafting email scripts. You will know who to call and how to contact them; you will know what to say and how to engage them. You will spend more time in conversation and less time on back-end support. Our processes are data-backed and efficient.
Job Responsibilities
- Generate awareness and engagement in key markets and within key accounts.
- Utilize Concentric’s sales processes & capabilities (including outbound calling, emailing, webinars, inbound lead follow up, and overall lead management) to initiate meaningful conversations, connect with targeted role players and generate sales opportunities for our advanced solutions team.
- Qualify and market our advanced solution offerings to potential new customers. This involves conducting high-level, strategic conversations with senior executives.
- Follow-through on new leads created by our existing marketing efforts.
- Prepare sales executives with lead information, as needed.
- Provide insights and feedback serving as the “voice” of your defined markets.
- Work alongside peers to collaborate and share best practices.
- Other duties as assigned by supervisor.
- Associate Degree from an approved two-year college or university or very strong equivalent experience.
- Experience working in a customer-focused environment. Experience serving clients through telephone interaction is a plus.
- Ability to write succinct, crisp emails and have great phone presence/approach.
- Comfortable with technology. Knowledge of Salesforce or Hubspot is a plus.
- Experience setting, committing, and following through to ensure completion of a goal.
- Ability to juggle priorities and stay focused while handling multiple accounts.
- Results-driven: You take initiative and work hard to make a difference. You play to win.
- Communicator: You possess exceptional written and oral communication skills and communicate effectively with any audience.
- The selected candidate will be required to pass a criminal history background check.
WHAT’S ATTRACTIVE TO THE RIGHT CANDIDATE?
- Our approach is proven. You will be operating within a system that gets results. You will have clear expectations and the support you need to be successful.
- In this role, you will be acknowledged for your accomplishments. You will have success daily and your success will be celebrated daily.
- If you want to advance a career in sales, there is no better place. Working with clients across industry segments, you will quickly learn the enterprise sales landscape.
- Our compensation plan follows a clear, merit-based structure. You will know exactly what to expect (title, pay, and rewards) from the first day you join our team.
KEY PERFORMANCE MEASURES
While inputs are a requirement such as # of calls and emails made, the outputs are what matter including:
- Number of targeted emails/week
- Number of targeted calls/week
- Number of meaningful conversations/week
- Number of high value events customers engage (flash assessment, webinars, etc)
- Number of Sales Qualified Accounts
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit or stand up to 8 hours; use hands to type, maneuver, handle, or feel; and talk or hear. The employee frequently is required to walk and reach with hands and arms. The employee is occasionally required to stand and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up 25 pounds. While performing the duties of this job, the employee may be required to wear approved Personal Protective Equipment (PPE), and must maintain a high level of self-awareness about their surroundings. Specific vision abilities required by this job include close vision and ability to adjust focus.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be
made to enable individuals with disabilities to perform the essential functions. The work is performed primarily in customer facility locations, Concentric office space, hotels, and more. The noise level in the work environment is moderate to heavy requiring hearing protection (customer locations).
The Concentric Company considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, genetic information, marital or veteran status, or any other legally protected status.
The Concentric Company considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, genetic information, marital or veteran status, or any other legally protected status.
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