What you'll do...

• Analyzes data to support business area by executing analysis and reporting requirements gathering and synthesizing data utilizing systems and tools to pull information; reviewing data results to ensure accuracy; and testing systems to ensure data integrity.
• Supports business processes by gathering necessary information from internal and external sources; organizing and compiling data from multiple sources into one format; ensuring data is available for reporting and review; creating reports; tracking and analyzing documents, trends, inconsistencies, issues, and results; compiling data and information for business decisions; and submitting reports to management for review.
• Assists with special projects by supporting the development and implementation of data solutions; working with cross-functional teams; and documenting process improvements.
• Provides and supports the implementation of business solutions by building relationships and partnerships with key stakeholders; identifying business needs; determining and carrying out necessary processes and practices; monitoring progress and results; recognizing and capitalizing on improvement opportunities; and adapting to competing demands, organizational changes, and new responsibilities.
• Models compliance with company policies and procedures and supports company standards of ethics and integrity by incorporating these into the development and implementation of business plans; using the Open Door Policy; and demonstrating and assisting others with how to apply these in executing business processes and practices.
• Demonstrates up-to-date expertise and applies this to the development, execution, and improvement of action plans by providing expert advice and guidance to others in the application of information and best practices; supporting and aligning efforts to meet customer and business needs; and building commitment for perspectives and rationales.

Preferred Qualifications...

• Analytical skills
• Collaborate with another teams
• Problem solving skills
• Open to learn new things
• SQL and dashboarding
• Exp. Customer support role preferred
• Adaptability Influence and Communicate
• Planning and Improvement Customer/Member-Centered Judgment

Job Type: Full-time

Pay: $19.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Monday to Friday
• Weekend availability

Experience:

• SQL: 1 year (Required)
• Customer support: 1 year (Required)

Work Location: Remote

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