Performs clerical and customer service duties in support of the building permitting process and communicates with the public to answer questions and resolve issues. Essential duties include:

• Answers the telephone and greets visitors; provides information and assistance.
• Assists the public and developers with planning, zoning, building and development questions including state and local codes/ ordinances
• Provides information regarding planning, building, zoning, and land uses issues and application procedures.
• Receives and files permits and zoning applications.
• Assists staff and public with the review of a variety of building and land development permit applications for accuracy and completeness to ensure conformance with legal standards and compliance with city requirements.
• Communicates with Building Inspectors and other field personnel to exchange information.
• Coordinates project approvals through city departments and outside agencies to assist applicants; arranges meeting with applicants and city staff to ensure timely processing of permits; monitors the progress of permit approvals.
• Receives and accounts for permit and development fees; schedules deposits.
• Receives development site and building plans; schedules related inspections.
• Prepares reviews and analyses of building, permit and development trends through the review of permit data.
• Compiles and maintains statistical data on permits, building activity and land use zoning requests for monthly reporting.
• Runs monthly reports for Spalding County.
• Complies data and prepares reports and summaries related to assigned activities including those for City commissioners, outside agencies and other City departments as required.
• Reviews and interprets Griffin’s development ordinances, codes and regulations for external and internal customers.
• Assists the public and developers with basic planning, zoning, and building and development questions including state and local codes/ ordinances.
• Maintains files and status of properties carded as Nuisance Abatement for public inquiries and transfer to City attorney.
• Performs related duties.