Assistant General Manager - Full Time

Buff City Soap is on a mission to create handmade products that are free of harsh ingredients and full of nourishing plant-based goodies to make your skin happy. We handcraft each bar of soap in what we call our Soap Makery, daily. This in-house base operation ensures that we know what exactly goes in to every product we offer. It’s a bit of a mad lab stocked with ingredients like gardenia petals, lemon zest, hemp seed oil, shea butter, charcoal and tea tree oil. Our products are free of artificial detergents, surfactants, dyes and other harsh chemicals. We are currently accepting applications for an Assistant General Managers.

This position is responsible for maintaining a high energy, positive environment, where behaviors that support client-centric service are consistently demonstrated. The Assistant Makery Manager helps drive store performance, fosters superior client service, and maintains operational excellence to meet or exceed established productivity goals. This individual will manage and supervise Makery to achieve company goals and will lead by example in all company operations. The Assistant Makery Manager fosters a sense of urgency to achieve objectives and holds the team accountable for delivering an exceptional client experience.

Benefits:

• Employment growth opportunities
• Flexible scheduling.
• Options for Medical. (For Full Time Team Members. Waiting period applies.)
• Ability to earn paid time off. (For Full Time Team Members. Waiting period applies.)
• Employee discount on products & services.

Tasks & Responsibilities:

• Monitor and Manage daily operations of the Makery in a fast-paced environment.
• Lead by example in all company operations including creating a client-centric experience, meeting personal sales expectations and creating quality product.
• Maintain a professional and impeccably clean Makery environment.
• Establishes clear goals and objectives for Team Members.
• Provides coaching, training, and feedback to improve Team Members’ daily performance.
• Manage and track stock of raw materials, finished products, and supplies.
• Generate sales reports, maintain inventory, production and assist with other Makery Manager functions.
• Assist the Makery Manager in controlling top line revenue and expenses.
• Graciously welcome guests
• Educate guests to our products and processes
• Guide guests through their shopping and bath bomb making experience
• Conduct all soap-making procedures and explain them to guests
• Learn and know all products and be able to recommend product that best fits the guest’s needs
• Help conduct parties for adults and children
• Stock and maintain display areas
• Operate the POS system, process payments, package and gift-wrap products
• Ensure high levels of guest satisfaction
• Follow all safety, sanitation, and cleanliness requirements
• Ability to work nights & weekends.

Experience:

• College education preferred but not required.
• Management, retail, and/or sales experience preferred.
• Able to communicate effectively at all levels.
• Skilled Trainer, motivator, and leadership qualities desired.

Physical Requirements:

• Ability to stand and walk for long periods of time.
• Must not be sensitive to various scents and fragrances.
• Dexterity of hands and fingers.
• Ability to lift or assist in lifting items and heavy boxes up to 50lbs.
• Ability to walk, reach with hands and arms, climb, balance, twist and stoop, kneel or crouch.
• Ability to perform Makery cleaning functions including dusting, sweeping, mopping, scrubbing, etc.

Job Type: Full-time

Qualifications:

• Friendly and outgoing personality
• Ability to problem solve
• Ability to communicate properly and professionally with team members and guests
• Ability to adapt and utilize resources in a fun and fast-paced environment
• Ability to deliver the highest level of client experience

Benefits:

• Flexible schedule
• Opportunity for advancement
• Fantastic company culture
• Employee product discounts

Job Types: Full-time

Schedule:

• Day shift
• Night Shift
• Weekends
• Holidays (excludes Thanksgiving and Christmas Day)

Pay may depend on skills and/or qualifications

Work Location:

• Newport News

Typical start time:

• 9AM (May be earlier based on seasonal and production needs.)

Typical end time:

• 8:30PM (May be later based on seasonal and production needs.)

This Company Describes Its Culture as:

• Detail-oriented -- quality and precision-focused
• Innovative -- innovative and risk-taking
• Aggressive -- competitive and growth-oriented
• Outcome-oriented -- results-focused with strong performance culture
• Stable -- traditional, stable, strong processes
• People-oriented -- supportive and fairness-focused
• Team-oriented -- cooperative and collaborative

Company's website:

• buffcitysoap.com

Job Type: Full-time

Pay: From $13.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Night shift
• Weekend availability

Supplemental pay types:

• Bonus pay

Work Location: One location

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