POSITION SUMMARY:

This position supports the work of the Y, a leading nonprofit, charitable organization committed to strengthening community through youth development, healthy living and social responsibility. The Executive Director of the Northern Door Program Center will provide leadership and ownership to the Branch; he/she is responsible for the overall program, management and supervision of the Northern Door Program Center in Fish Creek. The Northern Door Executive Director will provide direct supervision to the operations, facility and program directors in the facility, as well as, the youth directors across the association.

ESSENTIAL FUNCTIONS:

1. Direct the operations of the Northern Door Program Center to include the development and oversight of program and strategy, supervision of key staff and ongoing maintenance of the facility.

2. Develop, manage, monitor and administer the Program Center operating budget. Meet or exceed budget targets and take appropriate action to maintain the fiscal integrity of the association.

3. Coordinate the development and management of branch and Association Youth programs to meet the needs of the community and achieve Association operating objectives.

4. Create a member-focused culture and model relationship-building skills by being the role model for these qualities. Be interactive with members and available within the facility on a regular basis. Implement member strategies that support the retention of existing members and recruitment/on-boarding of new members.

5. Works closely with the CEO and Annual Campaign Director on strategies for and execution of the Annual Campaign and all other fundraising needs.

6. Conduct regular “hands on” facility walkthroughs to assure high standards of maintenance, safety and cleanliness of the facility and to assure that the requirements of code and law are met. Serve as the risk management coordinator for the center.

7. Be accountable for the execution of policies and procedures of the Association. Know and follow the established human resources and business procedures of the Association.

8. Ensure outstanding customer/member/staff satisfaction levels. Ensure that the highest quality of service is delivered to all individuals served.

9. Provide training and mentoring for staff as a part of an on-going career development program.

10. Coordinate staff and volunteer development which includes, but is not limited to, recruitment, team building, training, evaluation and recognition.

11. Work closely with the marketing team to promote program center programming. Interpret and communicate the objectives and programs of the branch, and Association, to the community through the public media, public presentations, etc.

12. Develop and maintain collaborative relationships with business and civic leaders, interpreting the work of the YMCA.

13. Serves as a member of the Leadership/Management Team.

14. Work to instill character development qualities by promoting and teaching, caring, honesty, respect and responsibility to participants, staff and volunteers in all YMCA programs and events.

15. Ensure that all staff have the certifications and qualification to ensure the safety and well-being of all program participants.

16. Works to discover grant opportunities which will advance the work of the Program Center to be developed and pursued by the Grant Manager.

17. Serve on committees and task force group as appropriate and assigned by the CEO. Performs other special projects and assignments as directed by the CEO.

QUALIFICATIONS:

1. Bachelor’s degree in business administration, human services, or related other degree is required.

2. Five or more years of experience in YMCA management/operations preferred.

3. Complete New Employee Orientation within 30 days of your hire date.

4. Obtain a current CPR/AED for Professional Rescuers with First Aid Certificate.

a. This certificate is valid for two years and it is your responsibility to keep it up to date.

5. Complete Child Abuse Prevention Training within 30 days of your hire date.

a. This training is required annually throughout your employment.

6. This position requires a highly motivated, mission driven person with good leadership and management skills.

7. Must have a belief in and commitment to the purpose of the YMCA and a thorough knowledge of the YMCA philosophy, programs and goals.

8. Background must include strong skills in administration, promotion, supervision, human relations, budgeting, sound financial management, financial development, program management, facilities management and volunteer and staff development.

Job Type: Full-time

Pay: $50,000.00 - $60,000.00 per year

Benefits:

• Employee assistance program
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

COVID-19 considerations:
Social distancing, personal hygiene, following recommendations of CDC

Education:

• Bachelor's (Preferred)

Experience:

• Management: 5 years (Preferred)

Work Location: One location

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