Greeting guests when they walk in.

Key Duties:

Delegation of key department duties, with timely follow-up, and accountability.

The MANAGER will report to the GM and AGM. Ready to assume key duties in THEIR absence.

Inventory management, maintain proper inventory levels to meet or better budgeted COS, while having the needed product in a timely manner.

Deliver a consistently high level of service, food & beverage products, on shift best management practices

Create productive, yet effective schedules which allow us to continually provide exceptional guest service, while meeting budgetary and operational goals.

Ability to manage during the moment, keeping the big picture goals insight.

Prepared & involved for daily, weekly, and monthly staff meeting.

Be able to work and communicate with the entire management team to ensure seamless execution.

Manage the HR component of the FOH departments: hiring, reviews, discipline, and terminations by means of the HR system.

Thorough knowledge of all department Job Descriptions and Systems.

Develop team with a culture of coaching, managing, and mentoring.

Maintains highest sanitation & safety standards. Serve Safe and TIPS certified.

Highly comfortable with the guest and media interaction.

Self-accountable for creating and emulating the Crystal Bees standard of excellence

Open to learning, the thirst for constant improvement, both for the business and self.

Lead by Example, BE THERE!

Experience:

Previous experience in high volume / high quality operations, with diverse menus, dining & bar options (social / corporate catering, VIP, casual). Successful experience with cost control (labor, food, beverage and paper), P&L accountability, developing regulars, team training & development preferred.

Premise and liability accountability, private ownership, corporate restaurant experience preferred.

Education:

The ideal candidate will possess a bachelor’s degree or related certification or/with eight or more years of industry food & beverage management experience.

Core competencies:

Leadership, Management, Planning, Team Building

Bus lanes and setting up for the next guest.

Assist guests in finding their correct shoe size for shoe rentals.

Helping the public redeem arcade tickets in exchange for prizes at the front desk.

Selling Arcade Cards and reloading money on Arcade cards.

Checking for wrist bands and collecting cover charges for concerts in the staging area.

Answering the phones to answer generic business questions about hours and pricing options.

Handling cash transactions, credit cards, and gift cards.

Taking reservation information, contact information and taking deposits for parties or events.

Job Types: Full-time, Part-time

Pay: $18.00 - $19.00 per hour

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Night shift
• Weekend availability

Ability to commute/relocate:

• Southington, CT 06489: Reliably commute or planning to relocate before starting work (Preferred)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Work Location: One location

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