Primary Purpose:

The person in this position is a member of the Patient Centered Medical Home where each team member plays an integral role in providing patient-centered health care. The incumbent is responsible in assisting the PCMH team in population management, facilitating referrals follow up, managing care opportunities, and documents necessary for an efficient & enhanced patient centered care.

Essential Duties:

• Assists in population management activities, which includes but not limited to contacting and scheduling patient appointments, reminder calls, sending letters etc.
• Assists in coordinating referral, emergency department and hospital follow up
• Assists in managing disease specific care opportunities using health plan data
• Assists in the completion of various forms such as EPSDT, MDX, OPTUM etc.
• Assists in coordinating Hepatitis B/Newborn screening as necessary
• Takes images for Diabetic Retinal Exams
• Creates & organizes medical assistants scheduling
• Ensures timely patient follow up care as necessary

Enters and tracks data in EMR or other population management tool in a timely manner as required

Regular and reliable on-site attendance is required.

Other Duties:

• Participates in care team meetings

Perform other related duties as assigned

Observe safety and security procedures; determine appropriate actions beyond guidelines; report potentially unsafe conditions; use equipment and materials properly.

Minimum Qualification Requirements:

Education:

High School Diploma required and medical assistant certification preferred

One year certificate from an accredited Medical Assistant program

Experience:

1 year general experience in working in a community or hospital setting preferred

Must obtain MA certification within 12 months

Skills/Knowledge:

Medical terminology proficiency required

Computer proficiency required

Ability to type 60 words per minute

Ability to add, subtract, multiple and divide in all units of measures, using whole numbers, common fractions and decimals

Ability to compute rate, ratio and percent and to draw and interpret graphs

Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form

Ability to deal with problems involving several concrete variable in standard situations

Bi-Lingual in English and either Cantonese or Mandarin required

Kalihi-Palama Health Center is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.