Our team members are talented, service oriented and intelligent, and many of them never even expected to have a career in the automotive industry. When we ensure our customers are taken care of, we continue to grow, and as we continue to grow, the more opportunities become available. With exceptional facilities, defined processes and empowering environments, you're sure to find a rewarding career with us at Cavender Auto Country-CJDR

WE OFFER:

• Family owned and operated
• Outstanding culture
• Work/Life balance is very important to us
• Paid Vacation
• Work as part of a team
• We believe in promoting from within
• Excellent opportunity for career growth
• Ongoing training and development
• Career Progression plan
• Medical, Dental & Vision Insurance
• 401K
• Paid Sick Leave
• Involved in community

ESPONSIBILITIES:

• Create, maintain and measure the internet and business development processes (for both sales and service)
• Maximizing sales and profitability of the center to agreed levels of performance
• Attract potential clients and retain current clientele by answering product and service questions received via phone and/or internet
• Contribute to high scores for the manufacturer’s customer satisfaction index (CSI) and/or Service & Parts Satisfaction Index (SSI)
• Strive for continual improvement in the BDC and the company as a whole. Give recognition when it is earned
• Hold yourself and others to high moral and ethical standards and conduct yourself with honesty and integrity
• Outbound calls following up with internet leads and unsold showroom traffic
• Inbound calls from sales customers
• Answer customer questions promptly with honesty and accuracy

REQUIREMENTS:

• Superior communication skills, both oral and written
• High School Diploma/GED is required
• Strong email and phone presence is necessary
• Exceptional leadership skills
• Outstanding organizational skills
• Ability to stay strong and calm in a stressful environment; must thrive under pressure
• Automotive experience is a plus
• Ability to pass pre-employment background check and drug test

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.