Asst Director-Operations, Holmes Center Job at Appalachian State University
Posting Details
Work experience or education that is NOT included on the application will NOT be considered when screening your application. Please include ALL work experience and education on the application to ensure that you receive the appropriate credit toward qualification for this position.
Position Summary Information
Classification Title
University Program Specialist
Working Title
Asst Director-Operations, Holmes Center
Location
Boone, NC
Job Category
2
Position Number
069531
Department
Holmes Convocation Center - 170490
Description of University
Appalachian State University, in North Carolina’s Blue Ridge Mountains, prepares students to lead purposeful lives as global citizens who understand and engage their responsibilities in creating a sustainable future for all. The transformational Appalachian experience promotes a spirit of inclusion that brings people together in inspiring ways to acquire and create knowledge, to grow holistically, to act with passion and determination, and embrace diversity and difference. As one of 17 campuses in the University of North Carolina system, Appalachian enrolls more than 20,000 students, has a low student-to-faculty ratio and offers more than 150 undergraduate and graduate majors.
Minimum Qualifications
Bachelor’s degree and one year of experience related to the area of assignment; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.
License/Certification Required
Essential Job Functions
- This position manages the building operations unit of the Holmes Center including the maintenance staff, housekeeping staff, and all student tech staff.
- This position directly supervises the Maintenance Mechanic position and the Production Manager position.
- The position is ultimately responsible for the maintenance and cleanliness of the facility.
- This position is responsible for creating and managing a preventative maintenance plan.
- This position creates project lists for staff to complete in order to maintain this plan.
- This position is responsible for working with outside contractors and the University Physical Plant on special projects needed to maintain the facility. Coordinate maintenance actions performed by outside agencies to avoid disruption of the scheduled events.
- This position is responsible for all personnel issues in the operations unit.
- This position is responsible for the hiring, training and scheduling of full-time, part-time, and student staff in regard to events, equipment usage, policies and procedures.
- This position is responsible in processing log sheets and time sheets for all full-time, part-time, and student tech within the operations unit.
- This position maintains an inventory of all equipment in the facility as well as its storage location. This position researches and purchase equipment and supplies for the facility.
- This position has the full responsibility to plan and coordinate all the events inside the Holmes Center.
- This position acts as a liaison with Athletics, University departments and outside promoters in the planning of their individual events in the Holmes Center. Assist the Director in the development and implementation of the policies regarding use of the Convocation Center including rental agreements, maintenance, personnel management, and event management. Assist in the promotions and marketing of the Center with University divisions, campus organizations and non-university agencies within the guidelines of the established policies.
- This position acts as the main liasion between the Holmes Center and promoters including university divisons, campus organizations and non-university agencies.
- This position is responsible for the scheduling of all practices, meetings, projects and events in the Holmes Center.
- This position makes sure that there are no conflicts in scheduling that could lead to a cancellation of an event.
- This position also maintains the Holmes Center Website.
- This includes posting and updating information concerning events hosted in the Holmes Center. Assumes authority in the Directors absence
Knowledge, Skills, & Abilities Required for this Position
This position requires the following skills and abilities:
Management Experience
Public Assembly Facility Management Experience industry knowledge and experience
Front of House event operations experience
Back of house event operations experience
Building Operations experience
Safety and Security experience
Booking and Scheduling of Public Assembly facilities (Arena, Stadium, Theater, Convention Center, etc.)
Customer Service experience
Management Experience
Public Assembly Facility Management Experience industry knowledge and experience
Front of House event operations experience
Back of house event operations experience
Building Operations experience
Safety and Security experience
Booking and Scheduling of Public Assembly facilities (Arena, Stadium, Theater, Convention Center, etc.)
Customer Service experience
Preferred Qualifications
6 years arena management experience concentrating in building operations, event operations, budgeting and/or box office management may substitute for education.
Prior experience as a Director/General Manager or an Assistant Director/General Manager of an Arena, Stadium, Theatre or other type of Public Assembly Facility.
Graduatation from IAVMs Venue Management school/ Public Assembly Facility Management School at Oglebay
Prior experience as a Director/General Manager or an Assistant Director/General Manager of an Arena, Stadium, Theatre or other type of Public Assembly Facility.
Graduatation from IAVMs Venue Management school/ Public Assembly Facility Management School at Oglebay
Type of Position
Permanent Full-Time
Staff/Non-Faculty
Staff/Non-Faculty
Appointment Type
1.0
Work Schedule/Hours
This position’s schedule is from 8:00am until 5:00pm Monday through Friday. This position will require night, weekend, and holiday hours based on event schedules.
Number of Hours Per Week
40
Number of Months Per Year
12
Mandatory Staff
No
Physical Demands of Position
Physical effort can be light to moderate depending on the event and building situations in which equipment must be set up or moved; to be performed with or without reasonable accommodations.
Overall Competency Level
Advanced
Salary Grade Equivalency
GN12
Salary Range
Anticipated Hiring Range
$54,874-$65,444
Required Functional Competencies to Successfully Perform Job Duties.
Pay will be commensurate with applicant competencies, budget, equity and market considerations.
Posting Details Information
Posting Date
02/27/2023
Closing Date
04/02/2023
Competency Level Statement
Management will only consider applicants who meet the required competencies.
Special Instructions to Applicants
Please include a cover letter, resume detailing all relative education and experience, and a minimum of 3 references
Search Chair Name
jason parker
Search Chair Email
parketjc@appstate.edu
Disability Accommodation Information
Individuals with disabilities may request accommodations in the application process by contacting Maranda Maxey, Director & ADA/504 Coordinator, at 828-262-3056 or maxeymr@appstate.edu.
Applicant Pool Preference
External (Post on the Web)
Departmental Information
AA/EEO Statement
Appalachian State University is an Affirmative Action/Equal Opportunity Employer. The University does not discriminate in access to its educational programs and activities, or with respect to hiring or the terms and conditions of employment, on the basis of race, color, national origin, religion, sex, gender identity and expression, political affiliation, age, disability, veteran status, genetic information or sexual orientation.
Important Contacts:
Associate Vice Chancellor of Human Resources/Affirmative Action
Office of Human Resources
330 University Hall Dr.
Boone, NC 28608
(828) 262-3187
hr@appstate.edu
Office of Title IX Compliance
123 I.G. Greer Hall
Boone, NC 28608
(828) 262-2144
titleix@appstate.edu
ADA/504 Coordinator & EEO Officer
224 Joyce Lawrence Lane/Suite 112 Anne Belk Hall
Boone, NC 28608
(828) 262-3056
equalopportunity@appstate.edu
We at Appalachian State University are committed to diversity, equity, and inclusive excellence both locally and globally.
Important Contacts:
Associate Vice Chancellor of Human Resources/Affirmative Action
Office of Human Resources
330 University Hall Dr.
Boone, NC 28608
(828) 262-3187
hr@appstate.edu
Office of Title IX Compliance
123 I.G. Greer Hall
Boone, NC 28608
(828) 262-2144
titleix@appstate.edu
ADA/504 Coordinator & EEO Officer
224 Joyce Lawrence Lane/Suite 112 Anne Belk Hall
Boone, NC 28608
(828) 262-3056
equalopportunity@appstate.edu
We at Appalachian State University are committed to diversity, equity, and inclusive excellence both locally and globally.
Clery Act:
Clery Act Compliance
Division of Institutional Integrity
PO Box 32126
Boone, NC 28608
(828) 262-8111
mcgowanwj1@appstate.edu
https://police.appstate.edu/clery
Division of Institutional Integrity
PO Box 32126
Boone, NC 28608
(828) 262-8111
mcgowanwj1@appstate.edu
https://police.appstate.edu/clery
Diversity and Inclusion at Appalachian
We at Appalachian State University are committed to diversity, equity, and inclusive excellence both locally and globally.
We understand that the successful implementation of diversity, equity, and inclusive excellence is the responsibility of the entire university community, including alumni and official university governing bodies. A diverse campus community supports an influx of broad and distinct ideas that increase learning opportunities and strengthen the impact of our community as we work collectively to achieve a just experience for all.
We actively encourage, support, and promote a global mindset and an equitable environment where all will know that they belong and are safe to express their culture, identity, values, ideas, opinions, and creativity. We are committed to creating a culture of equity opportunity for all, one that has an expectation of fairness, justice, and equity-minded practice at all levels of the university community.
We understand that the successful implementation of diversity, equity, and inclusive excellence is the responsibility of the entire university community, including alumni and official university governing bodies. A diverse campus community supports an influx of broad and distinct ideas that increase learning opportunities and strengthen the impact of our community as we work collectively to achieve a just experience for all.
We actively encourage, support, and promote a global mindset and an equitable environment where all will know that they belong and are safe to express their culture, identity, values, ideas, opinions, and creativity. We are committed to creating a culture of equity opportunity for all, one that has an expectation of fairness, justice, and equity-minded practice at all levels of the university community.
Background Check Statement
Any offer of employment to a successful candidate will be conditioned upon the University’s receipt of a satisfactory criminal background report.
Eligibility for Employment
Proper documentation of identity and eligibility for employment will be required before the hiring process can be completed.
Quick Link
https://appstate.peopleadmin.com/postings/38865
Posting Number
201502172P
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