Job Title: Associate Manager of E-Commerce

Reports to: Sr. E-Commerce & Digital Marketing Manager

Job Description:

SLMD Skincare, a direct-to-consumer beauty brand co-founded by Dr. Sandra Lee aka Dr. Pimple Popper has an exciting opportunity for an Associate Manager of E-Commerce to join our fast-growing company. This position will support the Sr. E-Commerce & Digital Marketing Manager and be responsible for the day-to-day management, support and execution of activities required to deliver on our ecommerce strategy and meet our sales goals.

Key Responsibilities:

Managing the day-to-day execution of technical and site-operations projects including UI/UX development, content production, site management, project management, performance reporting, customer care, and digital marketing/CRM, all with an eye toward on-site conversion.

Work closely with key partners across creative, marketing and operations to deliver the best customer experience across all digital touch points ensuring that site front-end aligns with UI/UX best practices, brand and usage guidelines, and business goals, that all internal timelines and approval routing requirements are met.

Contribute competitive review on an ongoing basis, flagging up opportunities and best practices to business leads, always on the lookout for how to deliver the most consumer-centric experience.

Contribute to digital marketing initiatives including SEO/SEM, email, advertising, and affiliate

Manage online product assortment inventory, merchandising, new product launch, promotions and pricing, and fulfillment

Ensure flawless, enjoyable consumer experience and improve site functionality and interface

Develop and oversee the planning, execution and QA of product launch

Provide clear, in-depth site analytics and communicate to senior leadership

Identify new and creative areas of E-commerce opportunity beyond current organizational thinking

Generate and present regular reports based on KPIs, business goals and needs

Skills & Experience:

• BS/BA required
• 3 - 5 years of branded, direct-to-consumer, consumer product e-commerce experience
• Strong analytics with intermediate Excel knowledge
• Must understand the basics of various digital marketing channels and conversion funnels
• Experience with other Digital Marketing channels a plus (SEO, SEM, Paid Social, etc.)
• Experience with Shopify Plus
• Experience in the beauty / health and wellness space is a plus
• Experience in Amazon Seller Central is a plus
• Excellent verbal and written communication
• Strong organizational, analytical, prioritization, interpersonal, problem-solving skills with a strong attention to detail
• Must enjoy working in a dynamic, fast-paced environment and willing to roll up your sleeves

About SLMD Skincare:

Formulated by dermatologist and social media sensation Dr. Sandra Lee, AKA Dr. Pimple Popper, SLMD Skincare was launched in February 2017 to bring effective and innovative skincare solutions that work to bridge the gap between a trip to the drugstore and a visit to the dermatologist. A clinical, dermatologist formulated brand with a witty and innovative social presence, SLMD Skincare is quickly garnering loyal fans and growing in popularity.