Associate End User Support Representative Job at Savannah River Nuclear Solutions, LLC
Provide initial general orientation for Staff Aug personnel, serves as the “in person” contact for contractual concerns and related matters, ensure subcontractor awareness and compliance with site regulatory programs/procedures as such are reviewed and understood, document various on-boarding requirements for staff augmentation subcontractors to ensure compliance to the terms of the contract are met, assist staff augmentation personnel with required weekly submittals for compensation, affirmation of weekly time and attendance time submittal authenticity, processing weekly time and attendance vouchers, review and adjusting for allocated budget, and take actions prior to budget deficiency through a Procurement interaction.
Major Responsibilities
Safety is a primary responsibility in every act or scope at SRNS. Onboarding of the individual to include directing the initial safety training (GET) and reinforce basic safety rules. Initiate an initial safety culture for each staff aug personnel.
Serve as an "in person" resource for staff aug personnel who have questions or concerns for contractual matters for the duration of the subcontract.
Financial processing for time and attendance integrity will be an ongoing high-level assignment. Initial guidance and assistance to obtain the required level of security clearance as required by the organization seeking the personnel. Out-processing activities at the end term of the subcontract.
Acting as a primary liaison between departmental or divisional organizations to coordinate productivity or attendance concerns, contractual questions, schedule and overtime compliance to procedures, and any other inquiries from the performing organizations.
Clearance Required to Perform Job?
None
Basic Education Qualifications
High School Diploma, GED, or other equivalent State Credential
Preferred Qualifications
Bachelor’s degree in business, social management, customer relations, human resources, or related experience in a combination of general or specific areas of focus, depending upon the assignment – e.g., customer service representative or human resources or business management. These areas could include, but are not limited to, employee security, general administrative, or technical oversight. A knowledge of general business and financial practices, along with a more specific knowledge and understanding of managing personnel, teams, or coaching employees is required. Basic knowledge and understanding of rules and regulations relating to procurement practices as defined under DEAR and FAR is beneficial. Additional experience and training may be required such as MicroSoft Suite of applications, Site specific Procurement application, etc.
Competency #1
Deliver Results
Competency Description #1
Understand job responsibilities and be accountable for results.
Meet goals and strive for customer satisfaction and corporate success.
Make sound workplace and business decisions.
Keep commitments and promises.
Plan work in a responsible manner, balancing company goals vs. schedule, budget, safety and resources.
Elevate issues early to avoid surprises.
Competency #2
Shape the Future
Competency Description #2
Adapt and perform consistently under changing requirements and dynamic work situations.
Take initiative to offer or try a new approach to make the team and the company more successful.
Foster business success by offering and supporting different perspectives.
Continuously improve in job performance.
Take on stretch or rotational assignments to support company initiatives and achieve self development.
Competency #3
Build Relationships
Competency Description #3
Build and maintain good working relationships with everyone.
Maintain a customer-focused attitude and strive to satisfy the customer.
Communicate in a clear, respectful manner with everyone. Publicly recognize others for a job well done.
Provide open and timely feedback regarding meeting and delivering commitments.
Competency #4
Energize & Recognize Team
Competency Description #4
Work with team members to ensure team, department, and divisional goals are met.
Communicate in a clear, respectful manner with team and management.
Collaborate and share with other team members to promote knowledge transfer.
Mentor, guide, and provide assistance to newer employees.
Promote teamwork and support other members of the organization.
Ask for help and support when needed.
Recognize colleagues for their achievements.
Competency #5
Model Excellence
Competency Description #5
Behave in a professional manner demonstrating integrity, ethics, and a high standard of values.Deliver your work with pride and ownership.Respect others’ knowledge, skills, and experiences.Seek to appropriately identify and resolve challenges.Work to make the organization, company, and mission more successful.Apply Continuous Improvement processes to work scopes to improve efficiency and reduce unnecessary costs.Strive to exceed expectations in task completion.Embrace the company’s culture of service, excellence, and stewardship.Take personal responsibility to care for equipment and resources.Adhere to conduct of operations principles.
Note:
SRNS is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status. SRNS is also committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request such an accommodation, you may contact us by phone at 803-952-8207, or by e-mail at hrrecruiting@srs.gov.
Job Expires
17-May-2023
Please Note :
clarksqn.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, clarksqn.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.
Major Responsibilities
Safety is a primary responsibility in every act or scope at SRNS. Onboarding of the individual to include directing the initial safety training (GET) and reinforce basic safety rules. Initiate an initial safety culture for each staff aug personnel.
Serve as an "in person" resource for staff aug personnel who have questions or concerns for contractual matters for the duration of the subcontract.
Financial processing for time and attendance integrity will be an ongoing high-level assignment. Initial guidance and assistance to obtain the required level of security clearance as required by the organization seeking the personnel. Out-processing activities at the end term of the subcontract.
Acting as a primary liaison between departmental or divisional organizations to coordinate productivity or attendance concerns, contractual questions, schedule and overtime compliance to procedures, and any other inquiries from the performing organizations.
Clearance Required to Perform Job?
None
Basic Education Qualifications
High School Diploma, GED, or other equivalent State Credential
Preferred Qualifications
Bachelor’s degree in business, social management, customer relations, human resources, or related experience in a combination of general or specific areas of focus, depending upon the assignment – e.g., customer service representative or human resources or business management. These areas could include, but are not limited to, employee security, general administrative, or technical oversight. A knowledge of general business and financial practices, along with a more specific knowledge and understanding of managing personnel, teams, or coaching employees is required. Basic knowledge and understanding of rules and regulations relating to procurement practices as defined under DEAR and FAR is beneficial. Additional experience and training may be required such as MicroSoft Suite of applications, Site specific Procurement application, etc.
Competency #1
Deliver Results
Competency Description #1
Understand job responsibilities and be accountable for results.
Meet goals and strive for customer satisfaction and corporate success.
Make sound workplace and business decisions.
Keep commitments and promises.
Plan work in a responsible manner, balancing company goals vs. schedule, budget, safety and resources.
Elevate issues early to avoid surprises.
Competency #2
Shape the Future
Competency Description #2
Adapt and perform consistently under changing requirements and dynamic work situations.
Take initiative to offer or try a new approach to make the team and the company more successful.
Foster business success by offering and supporting different perspectives.
Continuously improve in job performance.
Take on stretch or rotational assignments to support company initiatives and achieve self development.
Competency #3
Build Relationships
Competency Description #3
Build and maintain good working relationships with everyone.
Maintain a customer-focused attitude and strive to satisfy the customer.
Communicate in a clear, respectful manner with everyone. Publicly recognize others for a job well done.
Provide open and timely feedback regarding meeting and delivering commitments.
Competency #4
Energize & Recognize Team
Competency Description #4
Work with team members to ensure team, department, and divisional goals are met.
Communicate in a clear, respectful manner with team and management.
Collaborate and share with other team members to promote knowledge transfer.
Mentor, guide, and provide assistance to newer employees.
Promote teamwork and support other members of the organization.
Ask for help and support when needed.
Recognize colleagues for their achievements.
Competency #5
Model Excellence
Competency Description #5
Behave in a professional manner demonstrating integrity, ethics, and a high standard of values.Deliver your work with pride and ownership.Respect others’ knowledge, skills, and experiences.Seek to appropriately identify and resolve challenges.Work to make the organization, company, and mission more successful.Apply Continuous Improvement processes to work scopes to improve efficiency and reduce unnecessary costs.Strive to exceed expectations in task completion.Embrace the company’s culture of service, excellence, and stewardship.Take personal responsibility to care for equipment and resources.Adhere to conduct of operations principles.
Note:
SRNS is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status. SRNS is also committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request such an accommodation, you may contact us by phone at 803-952-8207, or by e-mail at hrrecruiting@srs.gov.
Job Expires
17-May-2023
Please Note :
clarksqn.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, clarksqn.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.