Bon Appetit
Position Title: Assistant Cafe Manager - NO weekends, nights or holidays

Our Passion is Food!
At Bon Appetit Management Company we are committed to two things, great food and outstanding service! At Bon Appetit you won't find our managers referring to a corporate recipe book or our chefs microwaving the lunch special. We do not have standardized recipes or central commissaries, instead, our chefs and managers are expected to stay abreast of current culinary trends and bring cutting edge food into their cafes. We are a restaurant company that operates in contract food service. That means you will have the freedom to be creative, take risks, and truly shine. We are committed to our staff growing, trying new things, and learning all that they can. Our rapid growth and breadth of accounts translates into exciting opportunities for our people!

The Assistant Cafe Manager is responsible for the service and experience of the operation on a given shift or schedule. Motivate, train, develop and direct team members to deliver exceptional service and achieve daily goals and projects. This position oversees the daily administrative and operational tasks, adhering to the budget, sanitation and safety.

The Assistant Cafe Manager will focus on innovative hospitality and creating the cafe experience for the Food at Google program in order to support operational excellence. This position reports into the Cafe Manager and will leverage their strong hospitality and administrative skills to partner with key stakeholders (culinary, nutrition, marketing, behavioral science, concept development, procurement, risk management, operations and people approach) to execute company standards, Food at Google expectations and improve user (partner) experience.

The great things you will be expected to do:

• Manage and own the overall experience, not just the offerings

• Set an expectation of hospitality that is friendly and engaging

• Have a Passion for quality food preparation and taste.

• Train and develop team members

• Ensure employee reviews, coaching sessions, and disciplinary actions are delivered in a professional and timely manner

• Meet all timelines for payroll, service, accounts receivables, human resources, corporate office and all other time lines given by our partner and management

• Ensure that all hiring and training standards are met and documented for direct hires, including but not limited to new hire packet, employee/manager handbook sign off sheet, fact training completion, and safety training

• Work with a Cafe Manager to ensure all sector and Compass employee guidelines are implemented and adhered to

• Promote a culture of Food and Workplace Safety

• Treat everyone with professionalism, inclusivity, care and respect

• Respond to all comments and complaints within 24 hours and follow up with a written or verbal response

• Communicate with the our partner honestly, accurately and in a timely manner

• Work with a Cafe Manager, Chef and or Sous Chef to work within budget while maintaining standards

Minimum Qualifications

• Bachelor's degree is preferred, or equivalent professional experience

• Has a minimum of 2 years food service operation supervision experience

• Excellent communication skills both written and verbal

• Strong passion for great food and hospitality

• General culinary knowledge of basic kitchen practices, protocols and procedures

• Manage time effectively and prioritize tasks to meet deadlines

• Ability to follow all Health & Safety standards

• Demonstrate good judgment and decision making skills

• Maintain a positive attitude under pressure and motivate team

• Working knowledge of Google Docs, Microsoft Word, Excel and PowerPoint

• Ability to work independently and in a team

• Ability to work in a fast paced, changing environment

Physical and Language Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to;

• Stand, talk or hear, and taste or smell.

• Walk, use hands or fingers, handle or feel; stoop, kneel, crouch, or crawl.

• Specific vision abilities required

• Ability to read, understand and speak English to perform essential functions of the job

Leadership behaviors (Compass internal values)

• Think fast, use technology - Finds new/quicker ways of meeting goals, shows conviction in own judgment and decisions and responds quickly under pressure

• Openly share and co-create – Delegates tasks to develop others

• Passion for Quality – Takes personal responsibility for correcting customer service problems, consistently sets demanding performance expectations and sets priorities to maximize benefits

• Win through Teamwork – Pursues friendly relationships with colleagues, shares own knowledge and insight and displays a high level of energy and commitment to the organization

• Embrace Diversity – Listens to others and values their contributions, receptive to new and builds on ideas and acts in an ethical and socially responsible manner.

• Take Responsibility and making the big calls – Use the right influencing techniques to gain the necessary commitment and support from others, both internally and externally

• Take the responsible approach to businessAssociates at Bon Appetit are offered many fantastic benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. *Los Angeles applicants: Compass Group will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box ordinance)

Job Type: Full-time

Pay: $72,000.00 per year

Shift:

• Day shift

Weekly day range:

• Monday to Friday
• No weekends

Work Location: One location

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