Appointment Clerk Job at Old Dominion Freight Line
Old Dominion is currently recruiting for an Appointment Clerk to join our OD Family Culture. This role will successfully schedule company appointments to current and potential customers or clients in a fast paced high call volume environment via phone, e-mail, and records time and date of appointments in the AS400 system database or other company/internal freight monitoring system used within the company. Appointment Clerks are a critical member to our OD Family; they help us keep promises to our customers.
Responsibilities:
- Answer incoming calls and place outgoing calls to customers to schedule pickups and delivery
- Enter appointments in the computer in a timely manner
- Perform general customer service by responding to emails, status of shipments, helping customers correctly complete Bill of Ladings and label freight, etc.
- Provide Service 2.OD to internal and external customers
Qualifications:
- High School diploma or equivalent preferred
- 1 year of customer service experience, preferably in the transportation industry
- Strong attention to detail
- Excellent written and verbal communication skills
- Proficiency with Microsoft Office
- Experience AS400 preferred
Join the OD Family Today!
As a Full Time member of our Family, you and your family are eligible to receive:
As a Full Time member of our Family, you and your family are eligible to receive:
- Health, Dental & Vision Benefits
- Short Term & Long Term Disability
- Flex Spending Accounts
- 401(k) Retirement Plan
- Life Insurance
- Wellness Program
- Credit Union access, Vacation & Holiday
- “Birthday Holiday” who doesn’t love some extra attention on their Birthday?
Old Dominion Freight Line, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, and/or gender expression, sexual orientation, age, disability, pregnancy, genetic information, military status, Vietnam Era and/or veteran status, or any other characteristic protected by applicable law(s).
Please Note :
clarksqn.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, clarksqn.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.