Job Purpose

The Application Analyst will be responsible for supporting users across the front and middle office. One of the main duties of the role is to prioritize tickets in line with business demands so experience working within a similar buy side environment would be advantageous.

Working as part of a global team with a follow the sun model the team in Greenwich are exposed to incidents and problems that could be raised in Paris, London and Hong Kong.

Key Accountabilities

• Provide functional process and technical support on OMS/EMS systems
• Undertake daily operations checks, investigating and resolve any problems identified
• Follow strictly the procedures to send service requests to the editor and to escalate issues
• Functional requirements gathering from the front, middle and back-office investment management systems users
• Maintain market awareness and propose new solutions/approaches to the business, building on a foundational knowledge of the process and data flows in use
• Answer, evaluate and prioritize incoming telephone, voice mail, e-mail and in-person requests for assistance from users experiecing problems with investment systems and where required, implement relevant steps to prevent re-occurance
• Collaborate with third party vendors as required, in accordance with agreed standards amd procedures
• Ensure appropriate change management processe are implemented to benefit users
• Study and propose tactical solutions as required
• Produce user and functional procedure guidelines
• Communicate with users on system/module availability/ future evolutions using standard templates
• Provide training to clients when processes change, or new functionally become available
• Provide expertise in technical/functional analysis to drive business process change
• Ensure compliance with all information security policies and proactively look for advice for new scenario as they arise
• Implement and operate regular end user activity monitoring for the given application
• Participate actively on the yearly upgrade of SimCorp Dimenson and on any patch release (qualification, regression tests, etc)

Assist the project managers in the contect of projects impacting SimCorp Dimension on which their:

• Analyze existing processes
• Gather business requirements
• Write functional specifications
• Contribute to the testing phase for new versions and/or new tool

Experience and Qualifications

Technical Skills

• Minimum 3 years’ experience, preferably within the Asset Management industry
• Relevant industry qualification or degree
• Experience in the financial industry, ideally in asset management, Equities, Fixed Income
• Ability to research and implement procedures
• Strong analytical and problem-solving skills to identify and mitigate problems
• Good understanding of regulatory requirements and their practical application
• Strong organizational and project management skills
• Good communication skills, both oral and in writing, with the ability to work across different jurisdictions and with stakeholders across different parts of the firm
• Good language skills in English. French language skills would be a plus

Personal Skills

• Good judgment and ability identify issues and escalate them as appropriate
• Pragmatic and common-sense approach to solving business problems
• Self-starter with ability to multi-task
• Ability to build business relationships
• Proactive – provides effective solutions
• Capacity to influence and convince
• Strong ethical values
• Ability to navigate complex/ changing environments

Would you like to wake up every day driven and inspired by our noble mission and to work together as one global team to empower people to live a better life? Here at AXA we strive to lead the transformation of our industry. We are looking for talented individuals who come from varied backgrounds, think differently and want to be part of this exciting transformation by challenging the status quo so we can push AXA - a leading global brand and one of the most innovative companies in our industry - onto even greater things. In a fast-evolving world and with a presence in 64 countries, our 166,000 employees and exclusive distributors anticipate change to offer services and solutions tailored to the current and future needs of our 103 million customers.

AXA Investment Managers (AXA IM) is a responsible asset manager, actively investing for the long-term to help its clients, its people and the world to prosper. Our high conviction approach enables us to uncover what we believe to be the best global investment opportunities across alternative and traditional asset classes, managing approximately €866 billion in assets as at the end of June 2021. AXA IM is a leading investor in green, social and sustainable markets, managing €568 billion of ESG-integrated, sustainable and impact assets as at the end of June 2021. We are committed to reaching net zero greenhouse gas emissions by 2050 across all our assets, and integrating ESG principles into our business, from stock selection to our corporate actions and culture. Our goal is to provide clients with a true value responsible investment solution, while driving meaningful change for society and the environment. At end of June 2021, AXA IM employs over 2,488 employees around the world, operates out of 26 offices across 20 countries and is part of the AXA Group, a worldwide leader in insurance and asset management.

We are proud to foster a high-performance culture, which means that we seek to recruit and retain people who are not only technically-skilled but also globally-minded, innovative and able to leverage their unique perspectives and life experiences to support our success as a company. AXA IM is committed to building an inclusive culture, valuing diversity and supporting the career progression of all employees.