Job Family:

Travel Required:

Clearance Required:

What You Will Do:

Managed Service Consultants support project teams both at client sites and internally. Responsibilities will include client management, solution implementation and generation of project results. As a Managed Service Consultant, a key function of your role will be to create and present quality deliverables that support essential project workstreams. You will perform all the necessary research related tasks to locate the next of kin of living and deceased dormant/lost policy owners and actively update those results as necessary. You will gather and analyze data, identify gaps and trends, and make recommendations related to baseline performance and structure, as well as established best practices and benchmarks.

We encourage career development and hiring for the long term. As a Managed Service Consultant, you will follow a clearly defined career path and continue to deepen your specialized industry knowledge and consulting skills. As you develop project management skills and leadership abilities, you will have the opportunity to progress to the Managed Senior Consultant level.

Responsibilities:

• Perform project research using public / private available data sources
• Efficiently identify Next of Kin and updated contact information
• Using proper judgment and discretion to determine what resources to utilize for each scenario
• Finding patterns and trends in analyzed research to improve efficiencies
• Utilize SQL to reconcile updated information
• Collaborate with project team to discuss findings and results
• Client management, solution implementation, and generation of project results.
• Creating and presenting quality deliverables that support essential project workstreams.
• Finding patterns and trends in the analyzed data to improve efficiencies

What You Will Need:

• 1 or more years of experience in banking, insurance or capital markets as a consultant or in the industry
• Bachelor’s degree in a business related or technical field
• Ability to thrive in a fast-paced challenging client focused environment where priorities and scope may change quickly
• Knowledge and experience with one or more of the following areas:
  • Insurance regulations and compliance
  • Operational improvement and effectiveness
  • Technology strategy, governance and effectiveness
  • Business architecture and operating models
  • Business process improvement and robotics
  • Change management
• Excellent presentation, facilitation, verbal and written communication skills, tailoring communications to both clients and coworkers
• Creative problem-solving ability and a collaborative, consultancy mindset
• Focus on exceptional quality in all deliverables Proven ability to successfully lead client service delivery teams that deliver the highest quality work
• Demonstrated positive and productive client relationship skills
• Proficient in all Microsoft Office products
• Ability to generate a quality work product in a timely manner while maintaining a strong attention to detail
• Experience working on discrete, time sensitive projects
• Highly motivated, driven, and dynamic attitude towards work and career

What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

• Medical, Rx, Dental & Vision Insurance

• Personal and Family Sick Time & Company Paid Holidays

• Position may be eligible for a discretionary variable incentive bonus

• Parental Leave

• 401(k) Retirement Plan

• Basic Life & Supplemental Life

• Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts

• Short-Term & Long-Term Disability

• Tuition Reimbursement, Personal Development & Learning Opportunities

• Skills Development & Certifications

• Employee Referral Program

• Corporate Sponsored Events & Community Outreach

• Emergency Back-Up Childcare Program

About Guidehouse
Guidehouse is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.