Job DescriptionJob Title: Accounts Receivable Specialist
Location/Department: Accounting /Corporate Office

Reports To: Director of Residential Lease Administration

FLSA Status: Non – Exempt*

Classification: Full-Time

Supervisory Responsibility: This position has no supervisory responsibilities

*Non-exempt employees may not work hours in excess of 40 hours each week without written authorization from their direct supervisors or next level manager.

BMI’s mission is to be a steward, leader and innovator in the property management arena, always remembering the need to be accountable to the clients, community, and employees we serve. We work toward our Mission Statement by striving to achieve the following Corporate Goals:

• Conducting business with honesty, integrity, and responsiveness, to preserve the legacy of our company founders
• Operating with a commitment to exceptional customer service to our clients, residents and the public
• Demonstrating a commitment to the community to enhance quality of life through charitable giving and neighborhood awareness and involvement
• Assuming personal accountability to the company and the customers we serve
• Striving to be profitable in order to maintain the continued financial success of the company

Job Summary

The Accounts Receivable (A/R) Specialist is responsible for the accurate and timely posting and processing of in-house properties check deposits, check deposits received at corporate, subsidy payments, and H1/H2 ePortal deposits. This position is also responsible for serving as the initial reviewer of all incoming department emails/mail, processing NSF checks and fees, processing rent increases as assigned, performing all workflow related tasks, and assisting with the SOD/Rent Refund process. The A/R Specialist needs to have the ability to work independently and possess communication skills to interact with co-workers, management, and external parties. The A/R Specialist will have a solid understanding of accounting procedures, be a great team player with strong analytical and organizational skills, a commitment to accuracy and end results, and exceptional customer service.
Essential Functions and Responsibilities
Processing Tenant Payments:

Processing tenant payments (e-portal, checks, and manual deposits) must be completed as soon as possible but no later than COB the following day.

• In-House: Receive and separate rent payments by property.
• In-House: Scan tenant payments to bank by property. If payment is unable to scan, payment must be manually deposited at the bank.
• In-House: Post all tenant payments for in-house properties.
• E-portal: Post all tenant payments for all H1/H2 properties.
• Review input detail prior to final posting for tenant and payment accuracy.

Weekly/Monthly A/R Responsibilities:

• Process all NSF to include communication with Site Manager/Property Manager and distribution of late letters to residents.
• Process e-Portal NSFs as they occur.
• Process Late Fees for all in-house residents and mail late letters to residents.
• Process collections as requested by Site/Property Managers to include transmission of required documentation to collection agency and updating of master tracking log.
• Follow with sites on RCC Sync Report to ensure compliance with review process.
• Process subsidy rent increases.
• Print and mail rent increase letters, as needed or upload to MRI.
• Assist with Rent Roll cleanup as needed.
• Filing of all client/resident data as well as batch reports.
• Upload all month end closing reports to U drive within correct month/property folders.

Security Deposits/Rent Refunds:

• Assist the Sr. RM Lease Administrator as follows:
• Obtain refund check from Accounts Payable team.
• Scan and upload SOD and check to tenant file in MRI.
• Mail out SOD/Rent Refund package to tenant.

Property Workflows:

• Generate weekly reports for assigned portfolio of properties
• Review accounts and complete process via approval or rejection of tasks.
• Follow up with sites on rejected/open tasks.
• Identify and Communicate with Director of RM Lease Administration on any open/rejected tasks that are greater than 45 days.

Other Duties:

• Provide support to Accountants on all bank reconciliation questions and documentation requests.
• Sort incoming paper mail and emails and route to appropriate team member within RM Lease Administration.
• Special projects as assigned.

Core Competencies

Competency Group – Communication

Competency Title

Description

Performance Indicators

Listening

Understands and learns from what others say.

• Attends to verbal and non-verbal cues that create a deeper understanding of the message.
• Confirms understanding by paraphrasing or summarizing what others have said.

Writing

Conveys ideas and facts in writing using language the reader will best understand.

• Uses correct vocabulary, spelling, grammar, and punctuation.
• Composes clear, direct, concise, complete messages.
• Organizes information so that facts or ideas build upon one another to lead the reader to a specific conclusion.

Competency Group – Cognition

Competency Title

Description

Performance Indicators

Decision Making &

Judgment

Makes timely, informed decisions that take into account

the facts, goals, constraints, and risks.

• Gathers data and others’ input when making decisions. Considers lessons learned from experience, differing needs, and the impact of the decision on others.

Problem Solving

Resolves difficult or complicated challenges.

• Shows insight into the root-causes of problems. Generates a range of solutions and courses of action with benefits, costs, and risks associated with each.
• Probes all fruitful sources for answers, and thinks ‘outside the box’ to find options. Uses the good ideas of others to help develop solutions. Seeks advice from those who’ve solved similar problems.

Researching Information

Identifies, collects, and organizes data for analysis and decision-making.

• Knows where and how to access the right data for the assignment. Pursues leads for additional sources of information.
• Clearly documents sources, and organizes the information according to the research needs.

Competency Group – Personal Effectiveness

Competency Title

Description

Performance Indicators

Attention to Detail

Diligently attends to details and pursues quality in accomplishing tasks.

• Performs tasks with care; is thorough. Makes few if any errors.
• Checks work to ensure accuracy and completeness.

Professionalism

Demonstrates enthusiasm for and commitment to the position.

• Complies with departmental performance standards.
• Communicates effectively and appropriately.

Competency Group – Interaction with Others

Competency Title

Description

Performance Indicators

Teamwork

Promotes cooperation and commitment within a team to achieve goals and deliverables.

• Knows and supports teammates’ work and deliverables. Helps teammates who need or ask for support or assistance.
• Encourages team unity through sharing information or expertise, working together to solve problems, and putting team success first.

Competency Group – Occupational

Competency Title

Description

Performance Indicators

Job-Specific Knowledge and Skills

Acquires and applies knowledge, skills and experience to accomplish results.

• Plans, prioritizes, and organizes work effectively to produce measurable results.

Quality of Work

Provides high quality services, processes, programs and products while consistently seeking ways to improve outcomes and enhance service.

• Work is thorough, accurate, timely and reflects follow-through to completion.
• Responds to requests in a conscientious and timely fashion.

Qualifications

Education

• 2 year degree, preferably in Accounting/Finance or Business Administration.

Experience

• 2-3 years accounts payable and general accounting experience.

Skills and Abilities

• Property Management software (MRI), proficiency with Microsoft Excel, Word and Outlook programs.
• Strong interpersonal and communication skills required.
• Must be able to meet deadlines and work independently in a fast-paced environment.

Work Environment and Physical Demands

Work environment: Employees are not substantially exposed to adverse environmental conditions. The noise level in the work environment is usually moderate.

Physical demands: While performing duties of job, employee is required to stand; walk; sit; use hands to handle objects and documents; reach with hands and arms; talk and hear. Employee may occasionally lift and/or move up to 10 pounds.

• Vision must be sufficient to read reports, instructions, correspondence, and any other written material pertinent to your job.
• Hearing must be sufficient to understand a conversation at a normal volume, both in person and by telephone.
• Speech must be coherent to promote and market BMI.
• Physical Mobility must be sufficient to move about in office and properties including climbing stairs and to drive an automobile and be able to operate office machines.

Travel: No travel is expected for this position.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities and skills required of employees so classified. Duties, responsibilities, and activities may change at any time with or without notice.

Employee signature below constitutes employee’s understanding of the requirements, essential functions and duties of the position.

Signature

Employee ______________________________________________ Date ___________________

Job Type: Full-time

Pay: From $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Physical setting:

• Office

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to commute/relocate:

• Washington, DC 20005: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Accounting: 1 year (Preferred)
• Microsoft Excel: 1 year (Preferred)

Work Location: One location

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