Planate Management Group (PMG) is a Service-Disabled Veteran-Owned Small Business (SDVOSB) headquartered in Alexandria, Virginia, and Orlando, Florida USA with a technical support center in South East Asia and East Africa, that provides program management and facilities engineering services worldwide. Planate is a small business provider of planning, design, infrastructure management, technical consulting, engineering, and construction management services in support of the US Department of Defense (DOD) and its Service (Army, Air Force, Navy, Marine Corps) missions, along with other US federal agencies, all over the world.

The Account Specialist will support the Operations Team and Business Development (BD) Team by delivering excellent customer service, retaining the business and growing more opportunities to increase sales.

Key responsibilities:

• Manage accounts of all sizes by representing the team externally with clients and internally by working with Operations and BD Teams
• Develop a thorough understanding of the client's position in the market, their product/service, points of difference and competitive landscape
• Manage client input and feedback for all projects with detailed directions and timelines
• Establish and build strong working relationships with business leaders at all levels
• Manage day-to-day client communication and ongoing relationships as it relates to current, new and upcoming projects
• As necessary, visit clients, attend trade shows and other industry events to capitalize on networking and relationship-building opportunities
• Manage and coach the internal team
• Proactively remain connected to clients and the ever-changing market to access new search opportunities and ensure all viable clients are engaged on a regular and effective basis

Qualifications of the role:

• Bachelor’s degree preferred
• Experienced with project management or account management
• Proven ability to consistently and positively contribute in a fast-paced environment
• Ability to effectively communicate with client leaders of all levels (C-level down to entry-level support roles)
• Ability to work independently and manage personal and work time, keeping deliverables and deadlines top of mind
• Creative thinking and problem-solving aptitude
• Strong writing, phone and presentation skills
• Willing to travel

Visit our career site https://planate.com/careers/ to know more about our other openings

COVID 19 PROTOCOL: Due to the nature of work, the successful candidate will be required to comply with all Federal guidelines regarding vaccination for all employees and contractors (as applicable in the respective U.S. State or outlying area). Please refer to Executive Order 14042, Ensuring Adequate COVID Safety Protocols for Federal Contractors for more information.

Why Planate?

Joining the Planate team opens you to an experience working for a Global company where you are among a team that is considered a premier trusted partner for planning, design, engineering, asset management, and professional service solutions anytime, anywhere. We Take Care of Our Own; Personally, and Professionally, Up and Down The Line.

We’d love for you to be a part of our Global workforce, helping us serve as an effective and integrated partner to advance every client's mission!