Tired of your cubicle? Wouldn’t you like to work for a company that prioritizes remote-first employment and lives in the world of boats, planes, RVs, motorcycles, ATVs, and trucks? Of course you would, and that’s us.

The Website Customer Service Representative is responsible for servicing active customers following the billing process.

What You’ll Do

• Drive a high level of customer satisfaction for our website clients through prompt response times and solutions

• Provide real-time website maintenance, technical, and user support, providing recommendations for improvement using best practices

• Support our Web Services products through general maintenance, bug ticketing, account challenges, and retention efforts

• Act as the liaison for website redesign requirements and best practices

• Identify & share upsell opportunities with the team of account executives

What We’re Looking For

• 1-3 years of customer service experience

• Experience in organizing multiple projects working with customer needs

• Effective communication skills, both verbal and written, to internal and external customers

Who We Are

TI is a group of go-getters who decided they didn’t want to settle for the status quo. We work hard as one team to build value, drive innovation, and lead our industries, but we have fun while we do it and we always act with integrity and prioritize our employees. When you start at TI, expect to receive plenty of support and communication. If you’re not sold yet, here are some other great benefits:

• Ability to work 100% remote

• Work/Life Balance with up to 31 days of PTO in your first year

• Continuing Education with access to LinkedIn Learning

• Full benefits package including medical, dental & vision

• 401K with company match

• Wellness Program

• Paid Parental Leave

• Employee Referral Incentives

To learn more about Trader Interactive, please visit our website and see what makes us stand out in our industry!

TI proudly supports a diverse workforce, and we encourage candidates from underrepresented groups to apply. Trader Interactive is an equal opportunity employer where hiring is based entirely on business needs, job requirements, and individual merit.