Warranty Administrator/Clerk Job at Ford of Elizabethton | Nation Auto Group
Ford of Elizabethton | Nation Auto Group Elizabethton, TN 37643
Our Ford of Elizabethton and Chrysler Dodge Jeep Ram dealerships are looking for a Warranty Administrator/Clerk in a newly created position. Experience in either brand is a plus!
SUMMARY
Prepares, records, and submits warranty claims to the factory and/or distributor and reconciles them accordingly.
ESSENTIAL DUTIES include the following. Other duties may be assigned.
Processes warranty claims on a timely basis for each franchise or distributor.
Processes all warranty paperwork to ensure proper documentation.
Verifies criteria required by factory or distributor.
Reconciles all warranty receivables with payments through the appropriate accounting schedule.
Posts credits on computer.
Resubmits all rejected claims promptly or receive authorization to write them off.
Follows up on payment of outstanding claims.
Tracks warranty parts by tagging them with the repair order number, date of replacement, and date on which part may be disposed.
Arranges for parts to be shipped to the factory or distributor, or to be scrapped.
Files and maintains all service records as required by the warrantor.
Keeps informed of all factory recalls and bulletins.
Assists with body shop warranty claims as needed.
Assists with the cashier and telephone operator duties as needed.
Assists with any clerical needs as directed by the fixed operations manager or the controller.
Maintains a professional appearance and a neat work area.
Performs other duties as assigned.
QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Brand: Ford of Elizabethton
Address: 2224 W Elk Ave Elizabethton, TN - 37643
Property Description: Ford of Elizabethton
Property Number: 5002
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