WAPATO SHORES ACCESSIBLE TRANSPORTATION
POSITION DESCRIPTION

DRIVER

Position Title: Driver
Position Reports To: Assigned Supervisor
Full-Time Equivalent: Variable
Positions Supervised: None
Status: Non-Exempt

Position Summary
The driver (paid or volunteer) is the heart and soul of the transportation program. The
service provided by the driver helps older adults and people with disabilities live
independent, quality lives by providing them access to necessary community services.
The driver provides transportation services using agency owned vehicles. The driver
reports to, assists, and works cooperatively with their Supervisor in providing safe and
efficient transportation to customers without other alternatives.

Core Accountabilities
Agency Values – Consistently demonstrates Ride Connection values in all business
interactions and performance. Ride Connection has identified the following as our
agency values

• Recognize, nurture, and appreciate our customers and staff, paid and

• Maintain collaborative relationships with Service Partners.
• Deliver safe, personalized transportation options.

Teamwork – Exhibit spirit of cooperation, showing adaptability and flexibility. Support
team goals, assist co-workers and show appreciation for others. Communicate
effectively and kindly with others.

Respect and Caring – Consistently and respectfully interact with others in a
compassionate and professional manner. Maintain confidentiality.

Effective Use of Resources – Use office and position resources effectively. Make
efficient use of the time and talents of others.

Initiative – Show independence and ingenuity. Demonstrate creativity in problem
solving, contributing new ideas and solutions.

Lead by Example

Major Duties and Responsibilities

• Prioritizes the safety of customers, themselves, and the general public by

• Transports customers according to the schedule and/or instructions given by

• Maintains communication with their Supervisor or Dispatcher
• Notifies their Supervisor or Dispatcher (as appropriate) of any variations to the

situational reports regarding delayed customer pick-ups or drop offs, or customer
cancels, concerns

• Informs Supervisor or Dispatch of changes in customer mobility detail and

• Performs daily pre-trip and post-trip vehicle inspections
• Maintains accurate ride information records (customer information, mileage,

Accessible Transportation and Ride Connection staff, partners, customers, and
supporters.

• Assists with vehicle upkeep and carwash activities as required
• Monitors vehicle fuel level and purchases fuel at an appropriate and efficient time

taking medication (over the counter or prescription) that may influence driving
ability

• Values promptness and reliability
• Maintains customer confidentiality at all times
• Follows approved operational procedures at all times

• Reports all vehicle incidents/accidents no matter how slight to their Supervisor,

• Maintains a personal and professional driving record with no more than two traffic

• Provides superior quality customer service to ensure that each person who

• Participates in required training programs and attends all staff meetings as

• Activities of this position actively support inclusive practices that determine the

• Adheres to current Ride Connection Personnel Policies
• Performs other duties as assigned
  

Required Qualifications

• Experience operating a large vehicle
• Valid driver's license with five to seven years driving experience and an excellent

guidelines. When required the employee assigned to this position must
participate and remain in compliance with the FTA Drug and Alcohol testing
program, including pre-employment, random, reasonable suspicion, and post-
accident testing

• Excellent interpersonal, oral, and written communication skills with the ability to

• Ability to work as a team member with a diverse group of people
• Ability to understand and follow written and oral instructions
• Ability to give clear and concise directions, both orally and in writing
• Ability to work independently on assigned tasks and to make decisions with

Preferred Qualifications
• Experience working with older adults or people with disabilities

• Experience and passion working for a Non-Profit organization
• Knowledge of the geographic area
• Ability to speak other languages in addition to English
  

devices on board company’s accessible vehicles
• Ability to lift up to 40 pounds

Note: This job description is intended as a guideline, only, and does not limit in
any way the duties or responsibilities of any employee. Nothing herein shall be
construed as a contract of employment, expressed or implied. All employment
may be terminated at will, with or without cause.

Ride Connection is an Equal Opportunity Employer.