Job Description:

Role Summary/Purpose:

The VP of Consumer Bank Strategic Initiatives will be responsible for the successful program management and execution of initiatives and growth opportunities that support the long-term strategy of the Consumer Bank. This individual will work closely with the VP of Consumer Bank Strategy and Initiatives Leader, and will work collaboratively with cross-functional teams to execute customer focused solutions including user-requirements, tactical actions, and to manage the successful implementation according to approved timelines and budgets. This role will report to the SVP Head of the Consumer Bank.

The incumbent must have specific experience in Deposits transactional products with cross-functional and cross-channel strategy and execution, and possess strength in innovation and strategic thinking, and build support to execute.

We’re proud to offer you choice and flexibility. You have the option to be remote, and work from home, or come into one of our offices. You may be occasionally requested to commute to our nearest office for in person engagement activities such as team meetings, training and culture events.

Essential Responsibilities:

• Lead individual or program of strategic projects and proactively own process improvements and identify areas of improvement and innovation

• Partner across cross-functional teams to translate strategies into targeted actions and programs resulting in growth, and design approaches to measure success once implemented

• Collaborate and influence cross-functionally to secure approvals for prioritization of projects

• Proactively seeks ways to increase efficiency, speed to market, and collaborates to drive optimal solutions

• Communicate project and program status across workstreams and functional teams including management of presentations as needed

• Perform other duties and/or special projects as assigned

Qualifications/Requirements:

• Bachelor's degree and a minimum of 7 years of financial services experience with the ability to translate business objectives with digital, technology and operational capabilities

• In lieu of a degree, 11+ years of financial services experience with the ability to translate business objectives with digital, technology and operational capabilities

• Minimum of 5 years of Consumer Banking Deposits products servicing (fraud, operations, digital) across checking, savings, checking, debit, CD and IRA (FDIC insured) products

• 3+ years of project management experience leading multiple programs/projects simultaneously

• 2+ years experience in Agile methodologies

Desired Characteristics:

• Demonstrated leadership ability including effective team management and experience “managing up”

• Flexible, collaborative approach and positive attitude

• Entrepreneurial mindset and willingness to voice unpopular opinions if they are the right approach for the business

• Strong quantitative skills with experience creating data-driven recommendations

• Project management skills with ability to manage multiple programs through a team-based approach in a fast-paced environment

• Excellent interpersonal and communication skills, both written and verbal, with exceptional presentation skills and high emotional intelligence

• Comfort working with and presenting to senior executives across the organization

• Great influencing skills and ability to drive change

• Strong facilitation, conflict-resolutions skills and the ability to work in collaborative environments

• Excellent written and verbal communication skills

• Excellent organizational and planning skills

• Proven ability to work independently and with remote teams

• Experience working for large-scale organization in a highly matrix managed environment

• Proficient in the use of MS Office product suite, particularly Excel, PowerPoint

• Ability to travel when needed

Grade/Level: 13

The salary range for this position is 130,000.00 - 210,000.00 USD Annual

Salaries are adjusted according to market in CA, NY Metro and Seattle.

Some positions are bonus eligible.

Eligibility Requirements:

• You must be 18 years or older

• You must have a high school diploma or equivalent

• You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process

• You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.

• New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 24 months’ time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations).

Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Our Commitment:

When you join us, you’ll be part of a diverse, inclusive culture where your skills, experience, and voice are not only heard—but valued. We celebrate the differences in all of us and believe that our individual, unique perspectives is what makes Synchrony truly a great place to work. Together, we’re building a future where we can all belong, connect and turn ideals into action. Through the power of our 8 Diversity Networks+, with more than 60% of our workforce engaged, you’ll find community to connect with an opportunity to go beyond your passions.

This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status.

Reasonable Accommodation Notice:

• Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

• If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time

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