Virtual Care Assistant I - FT- Remote - IM Job at Atrius Health
Virtual Care Assistant I - FT- Remote - IM
- (118006)SUMMARY
Candidates must live in Massachusetts and be able to do 1 month of onsite training
Under direct supervision, plays a key role in the creation of superior virtual access for patients by assisting clinicians preparation for appointments, helping patients to virtually connect for their appointments, ensuring all pre-visit work required for exam is completed, and closing the loop with any follow-up care. Courteous, friendly, problem solver acting as an integral member of a medical team and is dedicated to delivering excellent customer service and strengthening the patient/clinician relationship through timely and informative interactions with the patients. Able to use a high level of competency in performing all duties with customer service, patient focused communication. Improves clinical operations and efficiencies by providing efficient flow of patients.
EDUCATION/LICENSES/CERTIFICATIONS
High School diploma or equivalency certificate (e.g. GED, HiSET, TASC Test) from an accredited institution or governmental unit required
EXPERIENCE
Experience typically acquired through a minimum of one-year prior experience in a clinical or customer service setting as determined by the department (a bachelor’s degree may be substituted for experience). Computer experience required with the ability to use word processing and spreadsheet programs. Electronic medical record (EMR) experience and/or aptitude to master the EMR based on other technology experience required.
A bachelor’s or other non-clinical degree combined with an interest in healthcare and excellent problem-solving, multi-tasking, technology-literate skill sets can at times be substituted for work experience.
SKILLS
Able to communicate in a professional and appropriate manner. Strong interpersonal, customer service, time management, and organizational skills required. Ability to be a quick thinker and relate to all levels of staff and patients highly important. Ability to prioritize work throughout the day in a busy environment.
Organization Internal Medicine
Primary Location Newton MA - Riverside
Schedule Varies between 8am-6pm
Job Medical Assistants/Medical Secretaries
Job Level Entry Level
Job Type Regular Full Time - 40 Hrs (Full Time Benefit Eligible)
Please Note :
clarksqn.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, clarksqn.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.