Vice President, Total Rewards Job at Homeowner Services
Who We Are
At Oncourse Home Solutions (OHS), we are a people-centric organization. We do what is right for our people so they can do their best when serving our 1.4+ million customers across the U.S. Our mission is to help homeowners navigate the unexpected, reduce costs, and make homeownership enjoyable for all. Our vision is to make our products and services accessible to all by becoming the most forward-thinking and community-driven home solutions organization of the 21st century. We are committed to fostering an environment that embraces diversity in all forms, where our employees, customers and partners feel valued, respected, and supported.
We’re innovators, dreamers, problem solvers, and community leaders. Our passion for empowering customers to confidently run their households is what drives us. When our clients need help with home maintenance, repair, or coverage, we’re there. This is what it means to be an Oncourse Super. Supers get it done. We sweat homeownership so our customers don’t have to. We view every day as an opportunity to step up, step out, and remind others that we’re in this together, to stay on course. That’s what it means to lead like a Super.
As a leader in the U.S., providing home warranty and home repair services, operating under the brands American Water Resources, Pivotal Home Solutions and American Home Solutions. We partner with cities, utilities, insurance providers, retailers, financial service companies and member associations to help them maintain and protect their customers’ most important asset — their home.
We are proud equal opportunity employer, and our employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion, age, sex (including pregnancy), sexual orientation, gender identity, national origin, ancestry, marital status, parental status, mental or physical disability, military or veteran status, or any other basis protected by federal, state, or local law. OHS is committed to recruiting and retaining talented applicants and to providing all employees with a workplace free from discrimination and/or harassment.
Position Summary
Reporting to the Chief People and Diversity Officer, the Vice President, Total Rewards is an essential part of the Human Resources team with a track record of demonstrating strong proficiency in understanding of how total rewards supports the overall organizational strategy to enhance employee attraction, retention and engagement, as well as drive performance and business results. This leader will also have oversight and management of the company’s payroll system and process.
Position Location: Located at our headquarters in Naperville, IL. Our office environment is a key driver of our company culture and employee experience, so a regular in-office hybrid model (generally T-TH in office and M & F remote) is required.
Responsibilities include but not limited to:
Reporting to the Chief People and Diversity Officer, the Vice President, Total Rewards is an essential part of the Human Resources team with a track record of demonstrating strong proficiency in understanding of how total rewards supports the overall organizational strategy to enhance employee attraction, retention and engagement, as well as drive performance and business results. This leader will also have oversight and management of the company’s payroll system and process.
Position Location: Located at our headquarters in Naperville, IL. Our office environment is a key driver of our company culture and employee experience, so a regular in-office hybrid model (generally T-TH in office and M & F remote) is required.
Responsibilities include but not limited to:
- Act as a thought partner to the CPDO to implement and manage reward programs intended to motivate and retain employees.
- Translate OHS’s compensation and benefits philosophy into a tactical execution plan for employees with a focus on the annual compensation and performance management cycle.
- Upon approval, oversee the deployment of the communication plan to inform employees of the value and modifications to the company's compensation, benefits, retirement, and related programs.
- Manage, coach and develop one direct report on all compensation and benefits programs and initiatives.
- As a trusted strategist, advisor and consultant to the business, collaborate and consult with HR Business Partners and Recruiting on offers, promotions, transfers and development policies and guidelines to support continued growth.
- Forecast and propose a long-term compensation and variable compensation strategies that are competitive in the marketplace while keeping in mind the internal SG&A budget.
- Iterate upon the current compensation model while working with the executive team and board to build a truly innovative total rewards and equity program.
- Determine the approach and resources to conduct competitive benchmarking and analysis to evaluate compensation programs, policies and processes.
- Develop and consult on reward programs, processes and policies to ensure they are market competitive and internally equitable.
- Ensure compensation programs are consistently administered in compliance with company policies and regulations.
- As a player coach, partner the entire HR team in a hands-on capacity in doing the work to implement strategies, programs and processes.
- Serve as a champion for Diversity, Equity, and Inclusion, partnering with office of DEI and HR Business Partners to implement and monitor the success of key DEI initiatives that foster an environment of belonging.
- Take ownership for engaging with and collaborating with other HR areas through influence without direct authority leveraging the expertise and experiences of talent acquisition, training and development and other areas of HR.
- Ensure compliance with appropriate governmental laws and regulations as they relate to Human Resources (i.e., EEOC/AA, ADA, Wage and Hour, FLMA, WC, etc.). Work with assigned areas to ensure they are informed, updated as applicable, and operating in compliance with applicable laws.
We’re Excited if This is You
- 10+ years of progressive HR experience with at least 5 years of total rewards experience.
- Proven track record of successfully implementing and managing competitive compensation programs including but not limited to base pay, annual merit, incentive design, and job evaluations.
- Well versed in health and welfare plan assessment and implementation.
- Analytically driven; feels at home in Excel and Google Sheets and has experience using Radford and other data resources for benchmarking.
- Proven success in operating within an ambiguous and ever-changing environment.
- Ability to influence C-level Executives and Board Members.
- Strong business acumen, financially astute, and detail oriented.
- Roll up your sleeves mentality; this is a leadership position, but you will still be involved in execution.
- Effectively translates data into actionable insights.
- A confident problem solver and communicator who is comfortable influencing others.
- Highly agile and able to prioritize multiple projects and deadlines.
- Understanding of HR technology and payroll and uses technology to streamline and drive processes.
- Track record of collaborating with employees at all levels in the development of strategic total rewards initiatives.
- Solid knowledge of federal, state, and local laws, statutes, etc. which govern employment policies and practices.
- Strong proficiency in Payroll a very strong plus
Education
Bachelor’s degree
Certificates Licenses, Registrations
PHR, SPHR, CEBs or other HR related certifications a very strong plus.
Competencies
Interpersonally Savvy - Relates well to all kinds of people, up, down and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
Managing Diversity - Manages all kinds and classes of people equitably; deals effectively with all races, nationalities, cultures, disabilities, ages and genders; hires variety and diversity without regard to class; supports equal and fair treatment and opportunity for all.
Problem Solving - Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn't stop at the first answers.
Strategic Agility - Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
Action Oriented - Enjoys working hard; is action oriented and full of energy for the things that they see as challenging; not fearful of acting with a minimum of planning; seizes more opportunities than others. Roll up your sleeves mentality; this is a leadership position, but you will still be involved in execution.
Organizational Agility - Knowledgeable about how organizations work; knows how to get things done both through formal channels and the informal network; understands the origin and reasoning behind key policies, practices, and procedures; understands the cultures of organizations. A confident communicator who is comfortable influencing others, including C-level Executives and Board Members.
Perseverance - Pursues everything with energy, drive, and a need to finish; seldom gives up before finishing, especially in the face of resistance or setbacks. Proven success in operating within an ambiguous and ever-changing environment.
Priority Setting - Spends their time and the time of others on what's important; quickly zeros in on the critical few and puts the trivial many aside; can quickly sense what will help or hinder accomplishing a goal; eliminates roadblocks; creates focus.
Computer Skills Needed to Perform this Job
Bachelor’s degree
Certificates Licenses, Registrations
PHR, SPHR, CEBs or other HR related certifications a very strong plus.
Competencies
Interpersonally Savvy - Relates well to all kinds of people, up, down and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
Managing Diversity - Manages all kinds and classes of people equitably; deals effectively with all races, nationalities, cultures, disabilities, ages and genders; hires variety and diversity without regard to class; supports equal and fair treatment and opportunity for all.
Problem Solving - Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn't stop at the first answers.
Strategic Agility - Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
Action Oriented - Enjoys working hard; is action oriented and full of energy for the things that they see as challenging; not fearful of acting with a minimum of planning; seizes more opportunities than others. Roll up your sleeves mentality; this is a leadership position, but you will still be involved in execution.
Organizational Agility - Knowledgeable about how organizations work; knows how to get things done both through formal channels and the informal network; understands the origin and reasoning behind key policies, practices, and procedures; understands the cultures of organizations. A confident communicator who is comfortable influencing others, including C-level Executives and Board Members.
Perseverance - Pursues everything with energy, drive, and a need to finish; seldom gives up before finishing, especially in the face of resistance or setbacks. Proven success in operating within an ambiguous and ever-changing environment.
Priority Setting - Spends their time and the time of others on what's important; quickly zeros in on the critical few and puts the trivial many aside; can quickly sense what will help or hinder accomplishing a goal; eliminates roadblocks; creates focus.
Computer Skills Needed to Perform this Job
- Proficiency in Microsoft and Google Suites
- Proficiency in HR systems including Learning Management Systems and Applicant Tracking tools
- Experience with Paycor a very strong plus
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